M365 Messaging Administrator

## Unlocking Your Potential in Microsoft 365 Operations: A Detailed Review of This Exciting Opportunity Are you a seasoned IT professional with a passion for Microsoft 365 and a drive to ensure seamless technological operations? This role presents a compelling opportunity to join a global Operations team, contributing to the stability and efficiency of critical technology infrastructure. Based at the Knutsford Campus, you'll be an integral part of a supportive team while collaborating with colleagues worldwide. This position is ideal for individuals who thrive in environments that demand both deep technical expertise and a proactive approach to problem-solving. You'll be stepping into a role where your contributions directly impact the smooth functioning of a major organization. ### Advantages for Aspiring Candidates: This opportunity offers a wealth of benefits for your career progression: * **Deep Dive into Microsoft 365 Ecosystem:** You will gain extensive, hands-on experience with core Microsoft 365 services, including Entra ID (formerly Azure AD), Exchange Online, and the broader M365 tenant platform. This is a chance to become a true Subject Matter Expert (SME). * **Cutting-Edge Technologies:** Exposure to emerging technologies like Copilot, Copilot Studio, and Agents will keep your skills sharp and relevant in a rapidly evolving tech landscape. * **Global Collaboration and Impact:** Working with a global team fosters a broader perspective and allows you to contribute to solutions that have a far-reaching impact. * **Proactive Problem Solving and Automation:** The emphasis on preventative maintenance, utilizing monitoring tools, and implementing automation will hone your skills in anticipating and resolving issues before they impact operations, driving efficiency and stability. * **Career Growth and Influence:** The "Assistant Vice President Expectations" section clearly outlines pathways for leadership, influence, and contributing to policy development. Whether you aspire to lead a team or become a highly sought-after individual contributor, this role provides the framework for advancement. * **Robust Support and Knowledge Sharing:** The commitment to maintaining a knowledge base and fostering knowledge sharing ensures continuous learning and development for all team members. * **Strategic Contribution:** You will not just be executing tasks; you'll be advising on complex issues, identifying risks, and developing new policies, demonstrating strategic thinking and a commitment to governance. ### Key Considerations for Your Career Path: To ensure this role aligns with your career aspirations, consider the following: * **Core Technical Proficiency:** A strong foundation in Entra ID Administration, Entra Connect, and integration/federation skills is crucial. If your experience in these areas is solid, you'll find yourself well-positioned for success. * **Azure/M365 Platform Knowledge:** A comprehensive understanding of the Azure and Microsoft 365 platform is essential for effectively supporting and maintaining the environment. * **On-Call and After-Hours Support:** Be prepared for the requirement of participating in on-call rotations and providing after-hours support. This indicates a critical role with the need for round-the-clock responsiveness. * **Problem-Solving Acumen:** The role emphasizes resolving complex technical issues. Candidates with a proven ability to analyze system logs, identify root causes, and implement effective solutions will excel. * **Proactive Mindset:** Success hinges on a proactive approach to monitoring, risk identification, and implementing improvements. If you're someone who naturally looks for ways to optimize and prevent issues, this role will be a great fit. * **Communication and Stakeholder Management:** The ability to communicate complex information clearly and influence stakeholders is vital, particularly when advising on decision-making and collaborating across business divisions. * **Alignment with Organizational Values:** A strong understanding and embodiment of Barclays Values (Respect, Integrity, Service, Excellence, Stewardship) and the Barclays Mindset (Empower, Challenge, Drive) are expected. This opportunity offers a dynamic and challenging environment where you can significantly shape your career in Microsoft 365 operations. If you possess the required skills and a forward-thinking approach, this role promises substantial professional growth and the chance to make a tangible impact.