Administrator / Receptionist reference: R1207595

This review offers an in-depth look at the Administrator position at Bupa, providing potential candidates with valuable insights to guide their career decisions.

Opportunity Overview:

Bupa is seeking a dedicated Administrator to join their Manchester team. This permanent, part-time role (30 hours per week) is crucial to ensuring the smooth and efficient operation of their Bupa centre. As an Administrator, you will be at the forefront of providing an outstanding customer experience, directly contributing to Bupa's mission of "making health happen." While the role is administrative, it offers a unique opportunity to make a tangible difference in the lives of customers, playing a vital part in supporting customer-facing colleagues in delivering exceptional patient care.

Key Advantages for Candidates:

• Meaningful Work: This role offers the chance to be part of an organization with a strong social purpose. You'll contribute to helping people live longer, healthier, and happier lives, making a real impact.
• Career Development & Stability: As a permanent position with a competitive salary and excellent benefits, this role offers job security and the opportunity to build a stable career within a reputable global healthcare provider.
• Comprehensive Benefits Package: Bupa clearly prioritizes employee wellbeing. The benefits extend beyond a standard package and include:
  • Bupa health insurance as a benefit in kind.
  • An enhanced pension plan and life insurance for long-term financial security.
  • An Annual Health Services Bonus Scheme, recognizing your contributions.
  • Support for commuting through season ticket loans or the cycle2work scheme, promoting sustainable travel.
  • Access to the Viva global wellbeing programme, encompassing mental, physical, financial, social, and environmental health.
  • Various other benefits and online discounts for everyday savings.
• Flexible Working Environment: The role requires flexibility across opening hours (07:00 – 20:00, Monday – Friday). While this demands adaptability, it also presents an opportunity to structure your working week within a supportive framework, with a commitment to flexible working arrangements.
• Inclusive Culture: Bupa champions diversity and inclusion through their "Be you at Bupa" initiative. They actively encourage applications from individuals with diverse backgrounds and experiences and are a Level 2 Disability Confident Employer, committed to fair treatment and reasonable adjustments for all applicants.
• Team Collaboration: You'll be an integral part of a supportive team, contributing to collective goals and enjoying a collaborative work environment where your differences are valued.

Key Considerations for Candidates:

• Flexibility in Hours: The shift patterns require flexibility across a broad operational window. Candidates should be prepared to adapt their schedule to meet the needs of the centre.
• Core Administrative Skills: A strong foundation in administrative tasks is essential. This includes accurate and efficient completion of reception duties and general administrative activities.
• Customer Service Excellence: A commitment to providing outstanding customer service is paramount. This role involves direct interaction with customers, requiring excellent communication and interpersonal skills.
• Adherence to Standards: Candidates must be diligent in ensuring compliance with operational control standards, including quality, clinical governance, and legal requirements, as well as prioritizing safety for themselves, colleagues, and customers.
• Technical Proficiency: Proficiency in MS Office packages is a requirement, indicating a need for solid computer literacy.
• Educational Background: The role requires a GCSE level education or equivalent, demonstrating a foundational level of academic achievement.

In summary, this Administrator role at Bupa presents an excellent opportunity for individuals seeking to combine administrative expertise with a fulfilling career in the healthcare sector. The emphasis on employee wellbeing, inclusive culture, and meaningful work makes it an attractive prospect for those looking to contribute to a company that genuinely cares about the health and happiness of its people and customers.