Medicines Counter Assistant

Job Description: Medicine Counter Assistant Pharmacy Cromwell Hospital, 164-178 Cromwell Road, London SW5 0TU Bank £15 per hour We make health happen As a Clinician at Bupa our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day. The Cromwell Hospital is a major private hospital in West London providing outpatient and Inpatient service. The hospital has 180 beds and 4 suites, 6 theatres, level 2 and 3 full intensive care facilities, paediatrics, diagnostic services, physiotherapy, a dedicated day surgery unit, and private GP services. The pharmacy service is open on Monday to Friday from 8.30am to 8pm and Saturday from 9:00am to 2.30pm You’ll help us make health happen by (amongst other duties): As a Medicine Counter Assistant at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day. You’ll act as the service ambassador and provide an exceptional non-judgemental outpatient pharmacy counter service to all patients, staff and health care professionals. You’ll manage and coordinate the front counter service, identifying customer needs and offering appropriate advice on over-the-counter medicines. As a front-line member of the team you will ensure all customers are well received and responded to appropriately. You’ll register patients, take payments and provide an accurate cashier function, managing a daily float in line with current policy and procedures, and collect data for audit purposes. Key Skills / Qualifications needed for this role: Excellent written and spoken English Excellent Customer Service focus Medicine Counter Assistant qualification (desirable) Experience of retail pharmacy or hospital pharmacy. (essential) Computer literate. Experience in service delivery in area of Pharmacy (essential) Our Benefits These benefits have been carefully crafted to really make a difference to our people lives, supporting a work-life balance whilst keeping focus on mental and physical wellbeing: Highly competitive rates. Staff referral scheme open to bank staff (refer another bank member of staff and get remunerated for it). Access to development opportunities Welcoming environment. An hourly rate that incorporates payment of annual leave. Subsidised staff canteen and coffee shop lead by expert caterers. Inclusion in the NEST government pension scheme. Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com If you would like more information on the role or require an alternative format please contact serina.kapoor@bupa.com Time Type: Full time Job Area: Clinical Services Locations: Cromwell Hospital London Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.