Metering Ecosystem Lead

Join us, be part of more. We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At British Gas, our mission is to sell it and mend it. We’ve been powering the UK homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint. We have a great opportunity for a Metering Ecosystem Lead. The Metering Ecosystem Lead will serve as the primary interface both internally and externally across the systems, organisations, and partners responsible for maintaining the functionality of our smart meters. This role will represent Residential Metering in industry forums like AltHAN, collaborate with key service infrastructure providers such as Smart DCC, and engage with technology partners like ENSEK—sharing the challenges, solutions, and future vision that enable British Gas to remain at the forefront of the smart metering industry. About the role: Coordinate industry engagement across key stakeholders like DCC, utilities, and meter manufacturers to ensure alignment with British Gas priorities, consistent messaging, and effective follow-up on actions. Support executives with communication materials for industry forums and define governance structures for internal decision-making, including roles, responsibilities, and delegated authority. Lead Metering Infrastructure approach to incident and problem management, ensuring timely reporting, structured remediation, and continuous improvement across the estate. Drive strategic change planning by prioritising Metering Infrastructure initiatives, securing cross-business buy-in, and representing metering interests in broader change forums. Oversee Metering Infrastructure involvement in business and industry trials, establishing clear governance and ensuring coordinated execution. Here what we’re looking for: Skilled in managing multiple strategic projects across complex environments. Experienced in performance and service level management within energy or telecom sectors. Strong smart metering expertise, including tech, infrastructure, and compliance. Proven track record in driving continuous improvement and resolving operational issues. Strong analytical capabilities for data-driven decision-making. Clear and persuasive communicator across all stakeholder levels, including senior leaders. Detail-oriented with a focus on compliance and risk mitigation. Trusted relationship builder with internal and external partners. Promotes collaboration through transparent and productive engagement. Capable of identifying risks and opportunities linked to smart delivery. Confident in raising issues and managing stakeholder expectations. Why should you apply? We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you. https://www.morethanacareer.energy/britishgas If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. We’re a family of brands revolutionising how we power the planet. When it comes to energy, no one does it like us. We make it, store it, move it, sell it and mend it. We’re made up of 12 different businesses, but united by our purpose as Centrica. We’re energisers. Our journey to a greener, fairer future is powered by individuals like you. Through innovative green products, intelligent energy solutions and developing smarter ways to use and save energy, we’re not just part of the energy transition, we’re leading it. Our commitment goes beyond sustainability. Together we’re bringing our collective energies to create positive change in our local communities. If you immerse yourself in our fight to change tomorrow, you might just find your why. We’re looking for people to add to our culture – not fit in with it. We're building a community where you can be unapologetically you, where differences are celebrated, and where everyone can belong. Real inclusivity also means supporting the different realities our people face. That why we have the UK best Carers Policy and are continually building our approach to flexibility and wellbeing. Of course, we love having fun too. We’re a people place after all.