Mgr - Production

SGK is a global packaging and brand experience company. From idea to implementation, we deliver packaging solutions and brand experiences that give brands the freedom to speak louder, scale faster and grow stronger. We simplify marketing and amplify brands to deliver value. SGK is a Matthews International company.

DO

• The Operations Manager is responsible and accountable for all activities related to operations, service delivery and productivity to ensure all necessary requirements are met.

• Oversees the development and improvement of processes to meet objectives and is responsible for managing talent, facilities, total service delivery and safety programs.

DISPLAY

Behaviours

• Focuses on Service-Does things right the first time. Delivers high-quality on time.

• Acts with Courage and Integrity-Operates with honesty and without compromising

Matthews/SGK’s core values. Maintains confidence, delivers on promises, and does what is

right.

• Demonstrates Accountability-Takes ownership of work and outcomes, makes sound

decisions, and follows through with commitments. Provides accurate, quality work consistent

with standards and expectations.

• Builds Collaboration Through Trust-Involves and engages with others, working cooperatively

and building collaborative solutions.

• Creates Value Through Improving Continuously-Looks for ways to drive efficiency, creative

thinking, or operational excellence. Initiates opportunities to learn, shows curiosity, and develops

professional skills that add value to the business.

• Aligns Strategic Direction-Appropriately understands internal and external trends, best

practices, and disruptions relevant to the business or function.

• Drives Results–Consistently achieving results, even under tough circumstances.

Technical Capabilities

• Business and Commercial Acumen–Significant understanding of the market and business environment that affects the assigned clients.

• Financial Acumen–Interpreting and applying understanding of key financial indicators to make better business decisions

• Optimises Work Processes–Knowing the most effective and efficient processes to get things done, with focus on continuous improvement

• Build Effective Teams–Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals

• Decision Quality–Making good and timely decisions that keep the organisations moving forward.

• Pre-media and Print Services Technical Know-how–Significant understanding of effective Pre- media, Print Services, Photo Studio and/or digital production, processes, roles, tools (digital and conventional) and workflow practices and trends.

• Client Services and Solutions–Build and maintain effective relationships with internal and external clients, printers, and service providers.

DELIVER

Bachelor’s Degree in Business Administration or related field

Advanced degree (MBA, Master’s) preferred

progressive production experience; or equivalent combination of education and experience

Extensive experience in a leadership role (direct or indirect)

Periodic travel either locally, nationally, and/or internationally may be required.

High degree of proficiency MS Office Suite, Outlook & Internet applications

Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills

Strong verbal and written communication skills (including analysis, interpretation, & reasoning)

Solid understanding and application of mathematical concepts

Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients

Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.

Ability to work with and influence peers and senior management

Self-motivated with critical attention to detail, deadlines and reporting

#LI-CW1

Matthews International endeavors to make our employment website and application process accessible to all users and applicants. In doing so, Matthews International provides reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team. At Matthews International, what makes us different is what makes us great. We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need.