Neighbourhood Officer reference: HR-0084-25

This Neighbourhood Management Officer position presents a compelling opportunity for dedicated housing professionals seeking to make a tangible impact within their community. As a crucial member of the Tenancy Services Section, you will be instrumental in developing and implementing proactive tenancy and neighbourhood management strategies. Your primary responsibility will be to address and resolve issues within a defined management area, fostering sustainable tenancies and vibrant neighbourhoods.

A key aspect of this role is supporting the Council's commitment to a place-based approach. This involves actively cultivating community cohesion and pride by collaborating directly with residents. You will be empowered to work alongside residents, identify challenges, and drive positive change, truly making a difference in people's lives.

We are actively seeking an individual who is not only positive and enthusiastic but also possesses exceptional interpersonal skills. The ability to effectively engage with residents, colleagues, and external partners is paramount to achieving positive outcomes and ensuring the sustainability of tenancies.

Advantages for Potential Candidates:

• Meaningful Impact: This role offers the chance to directly influence community well-being and resident satisfaction.
• Proactive Approach: You will have the autonomy to initiate and lead proactive management strategies, rather than solely reacting to issues.
• Community Focus: The emphasis on a place-based approach and community cohesion provides a rewarding and people-centric work environment.
• Professional Development: The requirement for up-to-date knowledge of housing legislation indicates a commitment to keeping skills current.
• Comprehensive Benefits Package: The employer offers competitive salaries on an incremental scheme, flexible working arrangements, a LGPS pension scheme, family-friendly policies, and healthcare insurance, underscoring a commitment to employee well-being.
• Modern Working Style: The "Mobile Office Based Work Style" suggests an adaptable and forward-thinking approach to how work is conducted, with further details available in the Smarter Working policy.

Key Considerations for Your Career Path:

• Experience in Social Housing: Candidates with extensive experience in social housing and a strong understanding of current housing legislation will be best positioned for success.
• Interpersonal and Communication Skills: The ability to build rapport, mediate effectively, and communicate clearly with diverse stakeholders is essential.
• Problem-Solving Aptitude: A proactive and solutions-oriented mindset is vital for resolving complex tenancy and neighbourhood issues.
• Adaptability: The mobile office-based work style requires a degree of flexibility and self-management.
• Commitment to Community: A genuine passion for fostering positive community relationships and driving neighbourhood improvement is crucial.

This is a challenging yet highly rewarding role for an enthusiastic individual with the requisite skills and experience. If you are passionate about making a positive difference in the lives of residents and contributing to stronger communities, we encourage you to explore this exciting opportunity further.