Ocean Freight Operations Agent - Rates & Tariff

<div><br></div><p><span>As a OFR Operations Agent – Rates & Tariff<strong>,</strong> youll use your talents to create innovative solutions and shape the future across our business. Join a global network of passionate experts </span><span>– backed by the latest technology, to take your career to the next level.</span></p> <p><br></p> <p><strong><u><span>Key activities:</span></u></strong></p> <ul> <li><span>Set up and maintenance Client (Sell) rates and Carrier (buy) rates in Cargowise1 ensuring accuracy and compliance with company standards.</span></li> <li><span>Collaborate with Operations teams to troubleshoot auto-rating issues and address queries related to locally maintained tariffs.</span></li> <li><span>Regularly review expiring rates and proactively follow up with Rate Owners for updated Rate Sheets to ensure competitive pricing.</span></li> <li><span>Engage with the Ocean Commercial Centre regarding UK-controlled business, fostering strong relationships for efficient operations.</span></li> <li><span>Work closely with Key Account Managers and Implementation Teams, both in the UK and overseas, to support seamless service delivery.</span></li> <li><span>Assist with various tasks, including Import Port Health Charges and compiling Containers on Quay reports from Carriers as needed.</span></li> <li><span>Contribute to the UK OFR Product team in achieving KPI targets related to station metrics, driving operational excellence.</span></li> </ul> <br> <p><strong><u><span>Skills, Experience & Qualifications:</span></u></strong></p> <ul> <li><span>Proven knowledge and experience in using Cargowise1 effectively in a logistics or shipping environment.</span></li> <li><span>Strong understanding of ocean tariffs and market dynamics to inform pricing strategies.</span></li> <li><span>Process-driven with a methodical approach, demonstrating a keen eye for detail in all tasks.</span></li> <li><span>Excellent verbal and written communication skills, facilitating clear and effective interactions with internal and external stakeholders.</span></li> <li><span>Strong administrative capabilities, including advanced MS Excel skills for data management and reporting.</span></li> <li><span>A proactive mindset that supports a culture of continuous improvement, seeking ways to enhance processes and efficiency.</span></li> <li><span>Collaborative spirit with the ability to work effectively within a team to achieve common goals.</span></li> </ul> <p><span> </span></p> <p><strong><span>LOCATION:                   Hayes/Staines</span></strong></p> <p><strong><span>HOURS:                          37.5 per week</span></strong></p> <p><strong><span>Whats Next?</span></strong><span> </span></p> <p><span><span>If you would like to be considered for this position, then please apply via </span><span>our</span><span> </span></span><a href="https://careers.dhl.com/global/en" target="_blank" rel="noreferrer noopener"><span><span>careers website</span></span></a><span><span> with a copy of your CV outlining your experience to date and suitability for the role. </span></span></p> <p><span> </span></p> <p><strong><em><span>DHL</span></em></strong><strong><em><span> </span></em></strong><em><span>is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. DHL connects people and businesses securely and reliably, enabling global sustainable trade flows.</span></em></p> <p><span><span>Our culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. </span></span><em><span>This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries.</span></em></p> <p><span><span>We are committed to creating a </span></span><em><span>workplace that ensures mutual respect and is focused on results.<span> We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.</span></span></em></p> <p><span> </span></p> <p><br></p>