Operations Control Liaison

<div><div><div><p><strong>Pay Rate: £36,500 up to £38,000</strong><br><strong>Grade: M<br>Contract Type: Secondment until December 2025 </strong><br><strong>Shift patterns: 4on 4off - 12 hours shifts - start time from 11:00am</strong><br><strong>Location: Luton - LU2 9LS<br></strong></p> <p> </p> <p><strong><u>PLEASE NOTE: The role is based within an airport. You will be required to undergo a security/background check if you are to be successful for this position.</u></strong></p> <p>Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking a <strong>Operations Control Liaison </strong>to play an integral role in our aviation contract, delivering a first-class service and achieving fantastic results.<br><br></p> <p><strong>WHAT DOES THE ROLE ENTAIL?</strong></p> <ul> <li>You will be the heart and soul of the DHL Operation; working hand in hand with easyJet's ICC team to develop and deliver the daily flying programme.</li> <li>Provide crisis response coverage, leading the tactical response to major disruption at our largest base – you will be comfortable making difficult decisions quickly and confidently for the benefit of our customers.</li> <li>Producing and coordinating internal reports to drive performance improvements</li> <li>Represent DHL on daily briefings to internal and external stakeholders within the ICC– clearly articulating DHL's areas of focus and requirements within the ICC.</li> </ul> <p> </p> <p><strong>WHAT DO WE NEED FROM YOU?</strong></p> <p>We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:</p> <ul> <li><strong>You need to have experience of working within the airport environment </strong></li> <li>You must hold a full UK manual driving license </li> <li>IT experience and fully computer literate is essential</li> <li>Must have good communication skills </li> <li>Supervisor/Team leader experience would be an advantage </li> </ul> <p> </p> <p><strong>SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL</strong></p> <ul> <li>Be able to provide five years address history</li> <li>Be able to provide five years reference history (employment/education/benefit claim/character)</li> <li>To obtain a full airside ID</li> <li>Pass a pre-employment Drug and Alcohol test</li> </ul> <p> </p> <p><strong>WHY CHOOSE US?</strong></p> <p>As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:</p> <ul> <li>Free confidential 24/7 GP service</li> <li>Hundreds of discounts (including retail, childcare + gym)</li> <li>Affordable loans & enhanced pension scheme</li> <li>24/7 employee support service for you (+ family) with access to free counselling and much more: <a href="https://careers.dhl.com/global/en/dsc-benefits">https://careers.dhl.com/global/en/dsc-benefits</a></li> </ul> <p> </p> <p><strong>OUR APPROACH TO DIVERSITY & INCLUSION</strong></p> <p>We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: <a href="https://careers.dhl.com/global/en/diversity">https://careers.dhl.com/global/en/diversity</a></p> <p> </p> <p><strong>BE AN ESSENTIAL PART OF EVERYDAY LIFE</strong></p> <p>DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.</p> <p> </p> <p>#UKIDSCWellBeing</p></div></div></div>