Operational Resilience Manager

## Unlocking Your Potential: A Deep Dive into the Operational Resilience Manager Opportunity This opportunity presents a compelling career move for seasoned professionals passionate about safeguarding financial services and driving strategic change. As an **Operational Resilience Manager** within the Business & Commercial Banking (BCB) team at Lloyds Banking Group, you'll be instrumental in cultivating a "Resilience First" culture, ensuring the organization's ability to navigate and thrive amidst unforeseen challenges.

This role is more than just a position; it's a chance to be at the vanguard of a critical function, shaping the future of operational resilience across a leading financial institution. You'll be empowered to make a tangible impact, directly contributing to the protection of customers, the integrity of the financial market, and the overall strength of the Group.

Embarking on this journey offers several significant advantages for your career trajectory:

• Strategic Influence and Leadership Exposure: This role provides unparalleled opportunities to influence strategic decisions. You will be involved in embedding a strategic framework, gaining exposure to senior leadership, and even deputising for them. This is an excellent platform for developing your leadership capabilities and strategic thinking.
• Impactful Contribution: You will be directly responsible for driving and evolving the Operational Resilience strategy. This means your work will have a direct and measurable impact on the organization's ability to operate effectively, particularly during times of disruption.
• Continuous Learning and Development: Lloyds Banking Group is committed to investing in its people. You will be part of a forward-thinking team, gaining exposure to diverse aspects of operational resilience, from business continuity to risk controls. The emphasis on coaching and team development ensures ongoing professional growth.
• Cutting-Edge Tools and Methodologies: Proficiency in platforms like Fusion and Nerve Centre is a requirement, indicating that you'll be working with modern tools essential for effective operational resilience management.
• Flexible Working Environment: Recognizing the evolving nature of work, the organization offers robust flexible working options, including hybrid working. This allows for a better work-life balance, enabling you to manage your responsibilities effectively.
• Commitment to Diversity and Inclusion: Lloyds Banking Group demonstrates a strong commitment to diversity, equity, and inclusion. This creates an environment where all colleagues can thrive, learn, and develop. Their initiatives, like the Disability Confident Scheme and tailored support, underscore this dedication.
• Comprehensive Benefits Package: Beyond the core role, you'll benefit from a generous pension contribution, performance-related bonuses, share schemes, adaptable lifestyle benefits, ample holiday, and a strong focus on wellbeing and parental leave.

To thrive in this role and maximize its potential for your career, consider the following:

• Depth of Experience Required: The position demands extensive experience in Operational Resilience and Business Continuity. Candidates should possess a solid understanding of compliance processes and regulatory standards to effectively contribute from day one.
• Stakeholder Management Prowess: Exceptional stakeholder management and communication skills are paramount. Your ability to tell compelling stories with data, challenge constructively, and deliver robust solutions will be key to influencing senior leaders and driving change.
• Analytical and Problem-Solving Acumen: The role requires a proven ability to interpret complex data and translate it into actionable insights. If you excel at identifying emerging risks and collaborating to implement solutions, this role will be a strong fit.
• Adaptability to Hybrid Working: While flexible, the hybrid working model requires at least two days per week in the office. Candidates should be comfortable with this arrangement and the need for in-person collaboration.
• Location Flexibility: Opportunities are available in Birmingham, Chester, or Edinburgh. Candidates will need to consider their preferred location and willingness to travel occasionally if required.
• Continuous Evolution of the Field: Operational Resilience is a dynamic field. A commitment to staying abreast of emerging threats, regulatory changes, and best practices will be essential for long-term success.

This Operational Resilience Manager role at Lloyds Banking Group offers a significant opportunity for ambitious professionals to make a substantial impact within a supportive and forward-thinking organization. If you are driven by purpose, possess a strong background in resilience, and are eager to contribute to a safer financial future, this position warrants serious consideration for your career advancement.