Outbound Telephone Sales Advisor (Loughborough, GB)

Career Opportunity: Outbound Telephone Sales Advisor at Currys Loughborough

This is an exciting opportunity to join the renowned Currys team as an Outbound Telephone Sales Advisor at their Loughborough campus. If you have a passion for technology and enjoy engaging with customers, this role offers a supportive environment to build your career and contribute to a leading retail brand.

Advantages for Aspiring Professionals:

• Comprehensive Training and Support: Currys recognizes that not everyone starts with direct telephone sales experience. This role comes with robust training and ongoing support, designed to equip you with the skills needed to provide a "world-class sales experience." This is a significant advantage for individuals looking to enter the sales field or transition into a customer-facing role.
• Career Development in Technology Sales: You will be immersed in the world of mobile phone network services, contracts, upgrades, and SIM-only deals. This provides a fantastic foundation for developing expertise in the fast-paced technology sector. The focus on building customer relationships to create "customers for life" also highlights the importance of customer loyalty and long-term engagement skills.
• Competitive Compensation and Earning Potential: The role offers a solid annual salary of £25,521.60, complemented by the exciting opportunity to earn performance-related and target-based commission. This dual approach to remuneration rewards both consistent effort and exceptional results, providing a clear path to increasing your earning potential.
• Valuable Employee Benefits: Currys demonstrates its commitment to employee well-being and appreciation through a comprehensive benefits package. This includes:
  • Discounts on Currys products and partner network services, offering tangible savings.
  • Life Assurance and a Sharesave scheme, contributing to long-term financial security.
  • Access to Wellbeing initiatives, such as the cycle-to-work scheme and eyecare provisions.
  • The Aviva Digital GP app, providing convenient 24/7 access to healthcare.
• A Culture of Growth and Inclusion: Currys emphasizes a "one team" approach, fostering a collaborative environment where colleagues learn and grow together. The company's commitment to inclusion and diversity means every voice is valued, and you will be part of an organization that celebrates achievements and supports individual development.
• Making a Real Impact: Beyond individual career growth, Currys is a leader in tech recycling and repair, positioning you to contribute to a more sustainable future. This offers a sense of purpose and the opportunity to be part of a company making a positive impact on people and the planet.

Key Considerations for Candidates:

• Proactive Customer Engagement: This is an outbound role, meaning you will be initiating contact with customers. A proactive approach and confidence in reaching out to both new and existing clients are essential.
• Sales-Oriented Mindset: While customer service is paramount, the role also involves working towards and aiming to exceed sales expectations. Candidates who are motivated by targets and enjoy the challenge of achieving sales goals will thrive here.
• Interest in Technology and Mobile Services: A genuine interest in technology and an eagerness to learn about different handsets, network providers, and service plans will be a significant asset. This passion will help you connect with customers and provide informed advice.
• Commitment to Service Excellence: The job description repeatedly highlights the importance of providing great service and putting the customer at the heart of everything. A strong commitment to customer satisfaction is non-negotiable.
• Structured Work Schedule: The role operates on a fixed 40-hour week with set working hours from Monday to Thursday (09:30 AM - 06:30 PM) and a shorter day on Friday (09:30 AM - 3:30 PM). Candidates should ensure this schedule aligns with their personal commitments.
• Site-Based Role: This position is site-based at the Loughborough campus, requiring your physical presence.
• Assessment Event: Be prepared for an assessment event, which is part of the selection process. This indicates a thorough approach to finding the right candidates.

For individuals eager to embark on a career in customer-focused sales within the dynamic technology retail sector, this Outbound Telephone Sales Advisor position at Currys presents a compelling pathway for professional growth and personal development.