Paying for Care Advisor reference: ERYC007498

This is an excellent opportunity to join the Paying for Care Team within the East Riding of Yorkshire, a dedicated group supporting vulnerable adults and their families. The team plays a crucial role in ensuring individuals receive the maximum eligible income through welfare benefits and managing financial contributions towards care services.

Key Advantages for Candidates:

• Meaningful Impact: Directly contribute to the financial wellbeing of vulnerable adults by helping them access essential benefits and understand their care costs. This role offers a strong sense of purpose and social contribution.
• Skill Development: Gain extensive experience in financial assessments, welfare benefit claims, and direct payment support. This role is ideal for developing expertise in areas with high demand and significant societal importance.
• Career Growth: While the description highlights the need for existing knowledge, it also assures comprehensive on-the-job training, particularly for aspects like Direct Payments. This presents a strong foundation for career progression within social care finance and advisory roles.
• Flexibility & Autonomy: The role involves a mix of telephone-based work and potential home visits, requiring adaptability and independent travel. This offers a degree of autonomy and varied working days.
• Team Collaboration: You will be a vital part of the Paying for Care Team, working alongside Community Wellbeing Teams. This fosters a supportive and collaborative working environment.
• Choice of Hours: With both a full-time and a 20-hour part-time position available, candidates can choose the working arrangement that best suits their lifestyle and career goals.

Key Considerations for Candidates:

• Essential Knowledge: A good understanding of Adult Services, including charging policies, and an in-depth working knowledge of Department for Work and Pensions (DWP) benefits are critical for success. Candidates should be prepared to demonstrate this expertise.
• Interpersonal & Communication Skills: The ability to communicate sensitive financial information clearly and empathetically, primarily over the telephone, is paramount. Excellent interpersonal and active listening skills are essential.
• Resilience & Organization: Working with vulnerable individuals and managing complex financial cases requires resilience, strong organizational skills, and the ability to manage a varied workload with minimal supervision.
• Adaptability & Proactivity: The role demands a flexible approach to scheduling and travel, as well as the initiative to identify and assist with claiming unclaimed benefits.
• IT Proficiency: Good computer skills are necessary for efficient case management and communication.

This position is an excellent stepping stone for individuals seeking to build a rewarding career in social care advisory services. If you possess strong financial acumen, a passion for supporting vulnerable individuals, and the ability to manage complex information with a high degree of professionalism, we encourage you to explore this impactful opportunity.