Pensions Officer, East Riding of Yorkshire Council

Review: Pensions Officer Opportunity with East Riding Pension Fund

East Riding Pension Fund presents a compelling opportunity for experienced Local Government Pension Scheme (LGPS) administrators to join their dynamic Member Services team in Goole. This role offers a chance to contribute significantly to a large and well-established pension fund, serving over 340 employers and more than 130,000 members.

Advantages for Potential Candidates:

• Impactful Role: As a Pensions Officer, you will play a vital part in shaping and refining administration processes, directly contributing to the delivery of high-quality pension services.
• Continuous Improvement Focus: The fund is committed to innovation and improving service delivery. This means your input on reviewing and enhancing work processes and communications will be highly valued.
• Career Development: This position offers the chance to deepen your expertise in LGPS regulations and statutory guidance, applying them to complex scenarios. You will also have opportunities to provide technical guidance, support, and training to colleagues, fostering leadership skills.
• Team Collaboration: You will be joining a recently restructured, dedicated team of 75 professionals, working collaboratively to achieve excellent service standards.
• Flexibility: East Riding Pension Fund supports blended working arrangements, offering a balance between professional and personal commitments. Comprehensive training will be provided initially at their Goole offices, followed by a flexible blend of office and remote working.
• Varied Workload: Responsibilities are diverse, encompassing benefit calculations, member inquiries, tax calculations, and rectifying benefits, ensuring a stimulating and engaging role.

Key Considerations for Your Career Path:

• Required Experience: This role is specifically looking for individuals with proven LGPS administration experience. Candidates who can demonstrate initiative in problem-solving and possess strong communication skills will be well-suited.
• Regulatory Expertise: A solid understanding of LGPS regulations and statutory guidance is crucial for accurately calculating a wide range of member benefits and transfer values.
• Communication and Empathy: Effectively communicating complex information clearly, accurately, and empathetically to members is a core requirement, especially when addressing a variety of inquiries.
• Autonomy and Support: While you will be expected to use your initiative, the role also involves supporting Senior Pensions Officers and potentially assisting with staff supervision, indicating a supportive yet responsible environment.
• Adaptability: The commitment to continuous improvement suggests that candidates who are adaptable and open to evolving processes will thrive in this environment.

This Pensions Officer role offers an excellent platform for experienced LGPS professionals to advance their careers within a supportive and forward-thinking organization. If you are passionate about delivering exceptional member services and keen to contribute to a vital public service, this opportunity is certainly worth exploring.