Payment Specialist

Unlock Your Potential as a Payment Specialist at Barclaycard

Are you a driven individual with a passion for finance and client relationships? Barclaycard is seeking a dynamic Payment Specialist to join their New Customer Issuing Sales Team. This is an exciting opportunity to leverage your expertise in payments, build strong relationships, and contribute to the growth of small and medium-sized enterprise (SME) clients. If you thrive in a fast-paced environment and are adept at consultative sales, this role could be the perfect stepping stone for your career.

What You'll Do:

• Act as a trusted payments expert, providing first-class service and support to new SME clients.
• Engage in both inbound and outbound communications, understanding and addressing client needs.
• Focus on retaining, delighting, and growing client businesses to achieve ambitious targets.
• Develop and nurture strong relationships with internal and external stakeholders at various organizational levels.
• Participate in day-to-day interactions and complex, strategic negotiations.
• Analyze customer needs, market trends, and competitor strategies to tailor sales approaches.
• Develop and deliver compelling sales pitches and proposals, negotiating mutually beneficial terms.
• Gather and analyze customer feedback to inform product development and sales strategies.
• Monitor key performance metrics to assess sales effectiveness and identify areas for enhancement.

Key Advantages for Your Career:

This role offers a significant opportunity for professional development and career advancement within the financial services sector. By joining Barclaycard, you will:

• Gain Expertise in a Lucrative Industry: Deepen your understanding of the payments landscape, commercial card propositions, and industry trends within the UK.
• Develop Advanced Relationship Management Skills: Cultivate the ability to build credibility and foster strong, lasting relationships with diverse clients.
• Hone Your Negotiation Prowess: Master the art of negotiation to achieve maximum business benefit for both the client and the bank.
• Contribute to Business Growth: Play a pivotal role in retaining and growing valuable client relationships, directly impacting business performance.
• Become a Trusted Advisor: Act as a consultative expert, providing valuable insights and solutions to help SME clients thrive.
• Expand Your Network: Build connections with a wide range of internal and external stakeholders, enhancing your professional reach.
• Work with a Leading Brand: Represent Barclaycard, a globally recognized financial institution, enhancing your professional profile.

Key Considerations for Aspiring Candidates:

To excel in this Payment Specialist role, consider the following essential skills and attributes:

• Exceptional Communication: Strong verbal and written communication skills are paramount for engaging effectively with stakeholders at all levels.
• Interpersonal Acumen: A proven ability to build credibility and establish rapport with clients is crucial.
• Sales and Negotiation Track Record: Demonstrated success in increasing business performance through effective negotiation and deal closure is highly valued.
• Adaptability and Resilience: The capacity to adapt to change and prioritize effectively in a fast-paced environment is essential.
• Commercial Awareness: An understanding of an income-based operating model and the ability to align with broader business objectives.

Desirable, but not essential, skills that will set you apart include:

• Experience within the Business-to-Business Financial Services Sector.
• In-depth knowledge of Barclaycard Commercial Card propositions and key competitors.
• Familiarity with payment issuing schemes, their drivers, industry dynamics, and interchange.

Candidates will be assessed on critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, and digital/technology proficiency, alongside job-specific technical skills.

This role is based in Northampton and offers a chance to be part of a team that is dedicated to driving excellence and delivering exceptional service. If you are ready to take on a challenging yet rewarding role and contribute to the success of SME clients, we encourage you to explore this exciting opportunity.