People Services Advisor

## People Services Advisor (Core HR/Talent) at Primark: An Opportunity for Impact and Growth This People Services Advisor role within Primark's People & Culture team presents a compelling opportunity for professionals seeking to make a tangible impact in a dynamic and people-centric organization. Primark's commitment to "putting people first" is evident throughout their culture, and this position is a key enabler of that philosophy. **Advantages for Potential Candidates:** * **Direct Impact and Support:** As a first-line point of contact, you'll be instrumental in providing crucial support to P&C colleagues and managers, resolving queries and processing transactions across the employee lifecycle. This offers immediate satisfaction and a clear understanding of your contribution. * **Development in Core HR/Talent:** This role provides hands-on experience with a broad range of HR functions, including learning administration and talent acquisition workflows. You'll develop subject matter expertise and refine your skills in processing, policy interpretation, and system usage. * **Collaborative Environment:** You'll have the opportunity to collaborate with diverse teams across GBS, Payroll, Talent Acquisition, and Global Process Owners. This cross-functional interaction fosters a holistic understanding of HR operations and enhances your networking capabilities. * **Emphasis on Customer Service:** The role prioritizes excellent customer service, ensuring that colleagues and managers receive timely and accurate assistance. This is a valuable skill that translates across many professional domains. * **Career Ownership and Growth:** Primark encourages candidates to "own their career" and develop in unexpected ways. This advisory role offers a solid foundation for further specialization within People & Culture. * **Inclusive Culture:** Primark champions an inclusive workplace where individuals are valued for their authentic selves and encouraged to thrive. This commitment to diversity and equality creates a supportive and engaging work environment. **Key Considerations for Candidates:** * **Proactive Problem-Solving:** The role requires the ability to resolve moderately complex issues and process transactions accurately and efficiently. Candidates should possess strong analytical and problem-solving skills. * **Adaptability and Versatility:** You will be expected to handle queries through various channels (phone, email, chat, self-service portal). A flexible and adaptable approach to communication and task management is essential. * **Understanding of HR Fundamentals:** A solid understanding of HR processes, policies, and relevant employment legislation is crucial for success. Familiarity with HR systems and technologies will be highly beneficial. * **Teamwork and Collaboration:** While you will act as a specialist, close collaboration with GBS partners and other stakeholders is vital for seamless service delivery. Strong interpersonal and teamwork skills are therefore a must. * **Commitment to Compliance:** Adhering to established policies, procedures, and regulatory requirements is paramount. A detail-oriented approach and a commitment to compliance are necessary. This People Services Advisor position at Primark is more than just a job; it's an opportunity to be part of a growing, people-focused business. If you are driven by service excellence, keen to deepen your HR knowledge, and thrive in a collaborative and inclusive environment, this role could be an excellent step in your career journey.