Client EUC Patch Management Specialist

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Review of the Client EUC Patch Management Specialist Opportunity at Primark

For candidates seeking to make a significant impact within a dynamic and growing global organization, the Client EUC Patch Management Specialist role at Primark presents a compelling opportunity. This position is positioned at the forefront of crucial technology transformations, directly contributing to the company's broader business objectives through robust security operations.

Key Advantages for Your Career Path:

• Strategic Impact: This role is not just about maintaining systems; it's about actively reducing operational risk, enhancing the overall security posture, and scaling foundational technology. You'll be instrumental in ensuring the security of both on-premises and cloud-based Digital Workplace services, partnering closely with Cyber Security teams to define strategic direction.
• Innovation and Transformation: You'll be involved in strategic projects and programs focused on reducing security risks and ensuring strict compliance. This is an excellent chance to contribute to innovative solutions within the End User Compute (EUC) and Digital Workplace environments.
• Collaborative Environment: The role emphasizes collaboration across a diverse range of skillsets and departments. You'll have the opportunity to work with various teams, broadening your understanding of the business and enhancing your interpersonal skills.
• Service Delivery Focus: With responsibility for service delivery, including the oversight of key security initiatives, vulnerability management, and KPI monitoring, you'll gain valuable experience in measuring performance, meeting SLAs, and ensuring expected service delivery.
• Growth and Development: Primark clearly values its people, offering a supportive environment for professional growth. The company's commitment to investing and innovating in partnership with Cyber Security suggests a forward-thinking approach where your contributions will be recognized.

Key Considerations for Potential Candidates:

• Technical Breadth: A strong operational background in deploying and managing security toolsets is essential. Candidates should have hands-on experience with End User Compute environments, M365, AVD/VDI, and Windows OS. A solid understanding of Anti-Virus products (Microsoft Defender, Trellix) and endpoint management tools (InTune, Qualys) is highly beneficial.
• Retail Sector Experience: While not strictly mandatory, operational experience within a retail environment is preferred. If you have this background, you'll likely find your existing knowledge readily applicable.
• Communication Skills: The ability to communicate complex technical issues clearly and concisely to senior stakeholders is a critical requirement. Strong written and spoken communication skills will be vital for success.
• Service Improvement Acumen: Demonstrable experience in service improvement, including the design and management of KPIs and SLAs, is a key differentiator. Candidates who can articulate their contributions in this area will be well-positioned.

What Primark Offers:

Primark is committed to fostering a supportive and inclusive workplace culture. Beyond the core responsibilities, candidates can expect a comprehensive benefits package designed to support their well-being and lifestyle. This includes:

• Healthcare and pension plans.
• Potential bonus opportunities.
• Generous leave entitlement (27 days plus bank holidays, with the option to purchase an additional 5 days).
• Additional lifestyle benefits such as Tax Saver Tickets, fitness centre access, and a subsidized cafeteria.

In Summary:

The Client EUC Patch Management Specialist role at Primark offers a significant opportunity for individuals looking to advance their careers in cybersecurity and IT operations within a globally recognized retail brand. If you possess a strong technical foundation, a strategic mindset, and a passion for security and service improvement, this role provides a platform to make a tangible difference and grow within a people-centric organization.