Prison Shop - Retail and Stock Coordinator

Role Responsibility:

Prison Shop - Retail and Stock Coordinator

G4S Care and Rehabilitation Services

HMP Parc, Bridgend, CF35 6AP

Salary £24,622.29 per annum

Permanent, Full Time, 40 hours per week

Benefits: Company Pension, free on-site parking, ongoing training and development and access to High Street Shop discounts.

Within Care and Rehabilitation Services, the philosophy of our prisons is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe and causes of prison stress are minimised. Central to our philosophy is the relationship between staff and prisoners. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. HMP & YOI Parc accommodates 1038 convicted male adult prisoners and remand/ convicted young offenders and young people in a secure but modern environment.

We now have an opportunity for a Retail and Stock Coordinator to join our team at HMP Parc. The successful candidate will be responsible for the prison shop and associated work across the establishment.

Key Responsibilites:

Ensure that the retail shop is stocked and well-presented including ensuring cleanliness at all times. Ensure ordering of stock in conjunction with line manager is achieved. Ensure strong customer service is given at all times to prisoners. Ensure stock taking procedures are adhered to in line with policy. Answer queries when relevant. Oversee the picking and packing of all prisoner orders. Deliver and check prisoner purchases on the wings in line with the canteen process. Work to the canteen delivery schedule as set out by the Industry manager. Direct the prisoner workforce to create an effective and accurate picking and delivery system. Be competent in the use of the shop system on CMS. Have some responsibility for the pin credit mechanisms working correctly and report any failures appropriately. Assist in the promotion of creating a positive Health & Safety culture across the site leading by example, this includes reporting accidents and near misses in a timely manner & follow the applicable safe systems of work for the role.

The duties and responsibilities listed within this job description are not exhaustive and the job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary from time to time.

The Ideal Candidate:

You will need to be a confident, self-motivated person with strong customer services and the ability to work under pressure.

If you join us, you can be sure that youll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us.

HMP Parc encourages applications from Welsh speakers.

For more information on HMP Parc, please visithttps://hmpparc.co.uk/

Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process.

G4S Care and Rehabilitation Services is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals.

Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S and the Secretary of State for the Home Office and are exempt from the Rehabilitation of Offenders Act.

You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role.