Project Manager - Customer Service and Planning

Unlocking Global Supply Chain Excellence at Reckitt: A Project Manager Opportunity

Reckitt, a powerhouse of iconic hygiene, health, and nutrition brands, is on a mission to create a cleaner, healthier world. Their purpose-driven approach, aiming to make quality products accessible as a right, not a privilege, resonates deeply within their organization. For professionals seeking to make a tangible impact within a dynamic supply chain, Reckitt presents an exceptional platform for growth and contribution.

The Supply Chain at Reckitt is more than just a function; it's the vital circulatory system that ensures their trusted products reach consumers worldwide. This is where talent and passion converge to achieve remarkable results. Whether your interest lies in the intricacies of planning, the strategic importance of procurement, the efficiency of manufacturing, or the complex orchestration of logistics, Reckitt offers a diverse landscape of opportunities.

The Opportunity: Project Manager, GBS Initiatives

Reckitt is actively seeking a highly motivated and results-driven Project Manager to spearhead strategic initiatives within their Global Business Services (GBS) function. This pivotal role is central to advancing Reckitt's supply chain transformation agenda, focusing on achieving operational excellence, harmonizing global processes, and driving digital enablement across key hubs. If you thrive on coordinating complex projects and delivering measurable impact, this role is designed for you.

Key Responsibilities and Impact:

As a Project Manager at Reckitt, you will be instrumental in:

• Program & Project Leadership: Guiding cross-functional projects from inception to successful completion across Customer Service, Planning, and Logistics. This includes developing comprehensive project plans, managing timelines, allocating resources effectively, and proactively addressing risks and dependencies.
• Stakeholder Engagement & Governance: Collaborating closely with GBS functional leads and global process owners to ensure project alignment with strategic objectives. You will facilitate key governance forums, manage stakeholder communications, and ensure a cohesive approach across diverse regions and functions.
• Execution & Delivery: Driving the implementation of critical transformation initiatives, such as process standardization, the deployment of digital tools, and robust capability-building programs. Success will be measured against key performance indicators (KPIs), milestones, and tangible business outcomes.
• Continuous Improvement & Best Practice: Identifying and implementing enhancements to project delivery frameworks and tools. You will be a champion for knowledge sharing, capturing valuable lessons learned, and contributing to the development of robust PMO standards within GBS.

Advantages for Your Career Path:

This role offers significant advantages for ambitious professionals:

• Strategic Impact: You will be at the forefront of Reckitt's supply chain transformation, directly contributing to their mission of operational excellence and digital innovation.
• Global Exposure: Working on global initiatives provides invaluable experience in managing diverse teams, navigating different cultural contexts, and understanding international supply chain dynamics.
• Cross-Functional Collaboration: The opportunity to partner with various departments and functional leads fosters a deep understanding of the end-to-end supply chain and enhances your business acumen.
• Development & Growth: Reckitt's commitment to supporting employees' career journeys, coupled with exposure to cutting-edge supply chain practices, provides a fertile ground for professional development.
• Inclusion & Wellbeing: Reckitt places a strong emphasis on diversity and inclusion, supported by employee resource groups and comprehensive benefits packages that prioritize employee wellbeing.

Key Considerations for Candidates:

To thrive in this role, consider the following:

• Proven Project Management Expertise: Demonstrable experience in managing complex projects within supply chain or shared services environments is crucial.
• Supply Chain Process Knowledge: A solid understanding of Customer Service, Planning, and Logistics processes will enable you to drive meaningful change.
• Exceptional Communication & Stakeholder Skills: Your ability to influence, engage, and communicate effectively with a wide range of stakeholders is paramount.
• Proficiency with Project Management Tools: Familiarity with tools like MS Project, Smartsheet, or Jira is expected.
• Desirable Qualifications: While not mandatory, certifications such as PMP, Prince2, or Agile, along with experience in global transformation programs or GBS environments, would be highly advantageous. Familiarity with systems like SAP is also a plus.
• Embrace a "Hire for Potential" Culture: Reckitt values potential alongside experience. If this role aligns with your career aspirations and you possess many of the required skills, don't hesitate to apply.

This Project Manager position at Reckitt is an exceptional opportunity for individuals looking to shape the future of a global supply chain, contribute to a purpose-led organization, and embark on a rewarding career journey.