Proposition Manager, Nominet

Contract Type: Permanent

Location: Hybrid - 20% in the office per month

About Us

We’re Nominet, a world-leading domain name registry operating at the heart of the UK internet. While we're best known for running UK domains, we also help protect public services from cyber threats. As a public benefit company, our work has a positive impact on society. We’ve donated millions to projects that use technology to improve people’s lives and have committed to delivering £60m worth of support over the next three years. We’re also already a Carbon Neutral company and we’re committed to helping the UK reach Net Zero by 2050.

About the role

The internet is ever changing, and we are looking for a Proposition Manager who thrives in this dynamic market to identify both the current and future business challenges our customers face and clearly articulate the value that we could bring through our Registry and DNS solutions to solve those challenges.

Managing a team of up to 5 Product Managers or Associate Product Managers, you will own one of our propositions and be responsible for creating value for our customers and the business. You will be accountable for the entire Product lifecycle for your proposition, leading and working with your Product Managers to identify new opportunities to add value through product discovery whilst also ensuring they are managing and prioritising the product backlog. You will own key stakeholder relationships with colleagues in engineering, security and customer success to ensure product roadmaps are communicated and understood throughout the business as well as to external stakeholders.

In this role you will be leading, motivating, and developing your team, fostering a positive and productive work environment. Setting clear objectives, providing support and resources, and ensuring effective communication amongst the team members.

If you have a background working in a product leadership role within the Domain Name or DNS industry and have strong communication skills, with the ability to manage the product discovery process, get in touch with us for an informal discussion.

Responsibilties

Strategic Leadership:

Works with Head Of to develop and execute the long-term product vision and strategy for the Proposition Identify market opportunities and translate them into actionable product roadmaps Collaborate with cross-functional teams, including engineering, Customer Success, marketing, and sales, to ensure alignment and execution.

Team Leadership:

Define and communicate the product vision and strategy Align goals with the broader Customer strategy Recruit, hire, and develop a high-performing team of product managers Provide mentorship and coaching to team members to foster their growth and development Foster a collaborative and innovative team culture that encourages open communication and experimentation.

Product Management:

Oversee the end-to-end proposition lifecycle, from ideation to launch and beyond Prioritise product features and functionalities based on customer needs and business objectives Conduct market research and competitive analysis to inform product decisions Work closely with engineering teams to ensure timely and high-quality product delivery.

Customer Focus:

Develop a deep understanding of customer needs and pain points Gather and analyse customer feedback to drive product improvements Build strong relationships with key customers and partners

Key deliverables

Customer and Market research to identify new opportunities to add value Effective management of the team to drive significant value to our customers and our business Providing business direction to the product delivery effort to ensure the solutions add value to the customers and Nominet Key stakeholder engagement for planning and prioritisation Prioritised and well understood backlogs and Roadmaps

About you and your experience

Previous experience of leading and managing teams Knowledge of the Internet market required Experienced Product Manager having worked in an agile environment and coached others in doing so Strong influencing and inter-personal communication skills Ability to translate complex initiatives into simple terms Excellent written and verbal communication skills Detail orientated and with a methodical and organised approach Ability to work in and coordinate complex cross functional teams Contribute to budget planning and review.

What we offer

30 days annual leave plus bank holidays, with the ability to purchase an additional 5 days 12pm finish on Fridays, 4.5 day working week Bupa private healthcare + Employee Assistance Programme Electric vehicle scheme with free on-site charging points MediCash discounts on routine healthcare including optical, dental and much more Rewards platform with access to discounts at hundreds of shops, restaurants etc.

Please note, all roles working for Nominet will be subject to a Baseline Personnel Security Standard (BPSS) check. Some roles will require additional security clearance due to the nature of their work. Nominet is also unable to offer Visa Support in any capacity.

We’re proud to be an Equal Opportunity Employer, and we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone. If there are any adjustments we could make to the recruitment and selection process to support you, please let us know.