Receptionist / Administrator, London School of Hygiene & Tropical Medicine

The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

We are seeking to appoint a full-time Receptionist/Administrator. The Receptionist is responsible for the provision of excellence in customer service, telephonist and clerical skills throughout the School’s properties to facilitate the achievement of the School’s mission and strategic objectives.

You will be working as part of the Front of House Team, to assist with the smooth running of the LSHTM reception desks, ensure that all enquiries are dealt with promptly and courteously.

You should be educated to GCSE level (or equivalent), including English and Maths (A-Level) and have proven and successful experience of administrative work. Previous experience as a receptionist is desirable. The successful candidate will have excellent oral and written communication skills, excellent interpersonal skills, including a pleasant telephone manner. Further particulars are included in the job description.

The post is full time 35 hours per week, 1 FTE and permanent. 

The salary will be on the Professional Services salary scale, Grade 3 in the range £29,814 - £33,457 per annum (inclusive of London Weighting). The post will be subject to the LSHTM terms and conditions of service.  Annual leave entitlement is 30 working days per year, pro rata for part time staff. In addition to this there are discretionary “Wellbeing Days”. Membership of the Pension Scheme is available. The post is based in London at LSHTM.

Applications should be made on-line via our jobs website. Online applications will be accepted by the automated system until 10pm of the closing date. Any queries regarding the application process may be addressed to jobs@lshtm.ac.uk. 

The supporting statement section should set out how your qualifications, experience and training meet each of the selection criteria. Please provide one or more paragraphs addressing each criterion. The supporting statement is an essential part of the selection process and thus a failure to provide this information will mean that the application will not be considered. An answer to any of the criteria such as "Please see attached CV" will not be considered acceptable. 

Please note that if you are shortlisted and are unable to attend on the interview date it may not be possible to offer you an alternative date.

Closing Date: 20 Jun 2025

Department: Professional Services

Salary: £29,814 to £33,457 per annum, inclusive.