We are proud to be One Team at East Midlands Railway (EMR). We are passionate about keeping people safe, delighting our customers, doing the right thing and putting customers at the heart of our sustainable railway for the East Midlands. With over 2,600 employees, our people are the reason we are so successful, and the Reception team make a crucial contribution to this.
Nine times accredited as a Top Employer and Gold accredited for Inclusive Employers Standards we value our people and are dedicated to making sure that everybody feels empowered to bring their authentic self to work.
Be the Face of EMR – Join Us as a Receptionist!
Are you a people person with a proactive attitude and a passion for keeping things running smoothly? If so, we want YOU to be the welcoming face of our Head Office at EMR.
What You'll Do:
Greet visitors with professionalism and a friendly approach, representing the EMR brand.Keep our meeting rooms organised, stocked, and ready for action.Manage incoming and outgoing mail efficiently.Create ID cards, raise purchase orders, and maintain office supplies.Play a key role in fire safety as a Designated Person in Charge.Support The Campus Café during busy times.What We’re Looking For:
A passion for delivering great customer service.A strong communicator who can interact with colleagues and visitors alike.Organised and able to juggle multiple priorities with ease.Proactive with a ‘can-do’ attitude.Reliable and punctual, ensuring the office runs like clockwork.Shift Pattern: 25 hours per week, Monday – Friday, Shifts are:
07.00 - 12.0010.00 - 15.0014.00 - 19.00Why Join EMR?
Defined benefit Pension schemeFree standard leisure travel on the EMR network and Train Operating Companies under TUK & LNERFriends and Family discounted tickets on the EMR network75% discount on national leisure travel (inc partner and dependants)…and many more!Ready to apply? Complete our online application form and upload your CV (blind screening applies, so remove personal details).We are committed to fairness, consistency, and respect throughout our hiring process.
Join us and help keep EMR moving!
Interviews are expected to take place WC 14th April 2025.
At EMR we want to proactively embrace diversity across our workforce and recognise that we are under-represented in terms of females and ethnic minority groups. We’re therefore taking positive steps to promote a positive and inclusive culture; we welcome applications from those that identify with these groups to better represent our communities.
Closing Date: 25 Mar 2025
Department: Managerial/Administration
Salary: £19,735.13 per annum Free travel EMR services and 75% discount on all other train operators