Receptionist reference: R1198820

Receptionist Opportunity at The Goldbridge Care Home

This is an exciting opportunity for a dedicated and compassionate individual to join The Goldbridge Care Home, a Bupa facility renowned for its commitment to person-centred care and achieving a "Good" CQC rating, alongside an impressive 9.6/10 on Carehome.co.uk. As the Receptionist, you will be the welcoming face and voice of the home, playing a crucial role in ensuring residents, their families, and visitors feel supported and valued from their very first interaction.

What Makes This Opportunity Stand Out?

Bupa offers a compelling work environment with a strong emphasis on employee wellbeing and career development. This role presents a fantastic chance to:

• Be a Vital First Point of Contact: You will be instrumental in creating a positive and supportive atmosphere for everyone who engages with The Goldbridge Care Home. Your friendly and approachable demeanor will make a significant difference.
• Contribute to a Purpose-Driven Organisation: Bupa's mission to "make health happen" and help people live longer, healthier, happier lives resonates deeply. Your role directly supports this overarching goal.
• Develop Your Skills in a Caring Environment: Beyond administrative tasks, you'll gain valuable experience in customer service, communication, and relationship building within the healthcare sector. The opportunity to support the Home Manager and Administrator offers exposure to wider operational aspects.
• Enjoy a Stable and Rewarding Role: A permanent contract with a consistent 32-hour week (9am-5pm, 4 days per week) provides excellent work-life balance, with the flexibility to pick up an additional fifth day if desired. The competitive hourly rate of £12.80 - £13.80 reflects the importance of this position.
• Benefit from Comprehensive Wellbeing Support: Bupa's commitment to its employees is evident in its extensive benefits package. This includes:
  • My Healthcare: 24/7 access to health support, including remote GP appointments, physiotherapy, and mental health services.
  • Annual Health Allowance: A generous allowance to spend on Bupa healthcare products.
  • Wagestream: Early access to up to 40% of your earned wages.
  • Generous Holiday Entitlement: 28 days of holiday per year.
  • Sick Pay Scheme: Additional support beyond statutory sick pay for frontline teams.
  • Long Service Rewards: Recognition and rewards for milestones achieved.
  • Free Meals: A complimentary meal on every shift.
  • Interest-Free Travel Loan: To assist with the purchase of annual public transport season tickets.
  • Pension Plans: Access to a range of Bupa pension schemes.
  • Parental Leave & Menopause Plan: Comprehensive schemes to support employees through significant life events.
  • Gym & Fitness Discounts: Opportunities to save on fitness facilities.
• Be Part of an Inclusive Culture: Bupa champions diversity and encourages all employees to "Be you at Bupa." They are a Level 2 Disability Confident Employer, committed to offering interviews to all disabled applicants who meet the minimum criteria and providing reasonable adjustments.

Key Considerations for Your Career Path

To thrive in this role and build upon your career, consider the following:

• Customer Service Excellence is Paramount: Your previous experience in providing outstanding customer service is essential. Cultivating a friendly, approachable, and professional manner, both in person and over the phone, will be key to your success.
• Building Relationships is Key: The ability to form strong, positive relationships with residents, their families, and internal teams is fundamental. This role requires empathy and a genuine desire to connect with people.
• Organisational Skills and Efficiency: Managing enquiries efficiently, completing daily and weekly tasks, and maintaining paperwork requires a high level of organisation and attention to detail. The ability to handle a varied workload effectively will be advantageous.
• A Caring Attitude is Non-Negotiable: This role is about making a real difference in people's lives. A genuine, caring attitude underpins all responsibilities and will be the driving force behind your contributions.
• Career Growth within Bupa: While this is a Receptionist role, Bupa's commitment to employee development and its diverse range of services present opportunities for future growth within the organisation. Understanding your strengths and areas for development will help you leverage this.

If you are a proactive, organised, and compassionate individual looking to contribute to a leading care provider and benefit from a supportive and rewarding work environment, this Receptionist position at The Goldbridge Care Home is an excellent next step in your career journey.