<p dir='ltr'><b>REGIONAL ACCOUNT MANAGER</b></p> <p></p> <p dir='ltr'><b>Salary: £77,250 per annum</b></p> <p dir='ltr'><b>Working Hours: Full-Time, Permanent, 40 hours per week, Monday - Friday between 8:30am and 5:30pm (1 Hour Lunch Break)</b></p> <p dir='ltr'><b>Location: Trinity Buoy Wharf E14 0JW</b></p> <p></p> <p dir='ltr'>We are looking for a highly motivated and experienced Regional Account Manager to join our G4S Facilities Management team. Based at Trinity Buoy Wharf , you will be instrumental in overseeing our East London facilities management contracts, specifically within Tower Hamlets and Greenwich schools.</p> <p></p> <p dir='ltr'>As Regional Account Manager, you'll collaborate with colleagues across multiple accounts, championing a 'one team' approach. You'll also be responsible for leading and supporting the regional operational teams, effectively representing both G4S and our clients' needs</p> <p></p> <p dir='ltr'>The successful candidate will own the relationship with operational delivery and operational functional support teams to ensure delivery of Client and G4S contractual requirements.</p> <p></p> <p dir='ltr'><b>Your core responsibilities will include:</b></p> <p></p> <p dir='ltr'><b>Strategic Leadership & Performance Management</b></p> <ul> <li dir='ltr'> <p dir='ltr'>Champion G4S Values, particularly a zero-tolerance approach to harm, integrating them into all daily operations.</p> </li> <li dir='ltr'> <p dir='ltr'>Drive continuous improvement by ensuring timely completion of all Health & Safety and compliance actions, analyzing them to identify systemic issues.</p> </li> <li dir='ltr'> <p dir='ltr'>Support the Operations Director in managing contracts, achieving financial targets, and delivering safe, effective facilities management services.</p> </li> <li dir='ltr'> <p dir='ltr'>Lead and manage a regional functional services support team, including administrative personnel.</p> </li> <li dir='ltr'> <p dir='ltr'>Proactively identify and implement process improvements with urgency.</p> </li> </ul> <p></p> <p dir='ltr'><b>Reporting & Compliance</b></p> <ul> <li dir='ltr'> <p dir='ltr'>Compile and coordinate critical data (statistics, financial, performance returns) and produce detailed internal and external monthly performance reports. Highlight successes and track improvements to exceed expectations.</p> </li> <li dir='ltr'> <p dir='ltr'>Maintain and adhere to the contractual obligations matrix for all accounts.</p> </li> <li dir='ltr'> <p dir='ltr'>Ensure direct reports and operational leads follow standard procedures and prioritize tasks, consistently meeting all statutory and legislative requirements on time.</p> </li> <li dir='ltr'> <p dir='ltr'>Monitor and ensure timely completion of training plans, with demonstrable compliance.</p> </li> <li dir='ltr'> <p dir='ltr'>Audit and document site logbooks for fire, water, and asbestos management with the Hard Services Manager.</p> </li> </ul> <p></p> <p dir='ltr'><b>Workforce & Client Management</b></p> <ul> <li dir='ltr'> <p dir='ltr'>Monitor and report on labor establishment vs. actual headcount, detailing deviations and plans to regain control.</p> </li> <li dir='ltr'> <p dir='ltr'>Strategically manage agency labor expenditure, prioritizing internal recruitment to fill permanent G4S positions rather than relying on agency staff.</p> </li> <li dir='ltr'> <p dir='ltr'>Collaborate with Helpdesk and Hard Services Leads to support operational teams with contractor performance and reviews.</p> </li> <li dir='ltr'> <p dir='ltr'>Attend monthly contract performance reviews, ensuring actions are completed on time.</p> </li> <li dir='ltr'> <p dir='ltr'>Participate in Client meetings, reporting on service delivery performance, including Payment Mechanism reviews and mitigation justifications.</p> </li> </ul> <p></p><p dir='ltr'><b>To be successful in this role we are looking for someone who has:</b></p> <ul> <li dir='ltr'> <p dir='ltr'>Demonstrable experience in a PFI/PPP environment, particularly within schools, though this is not essential.</p> </li> <li dir='ltr'> <p dir='ltr'>An extensive background in Facilities Management</p> </li> <li dir='ltr'> <p dir='ltr'>IOSH Managing Safely certification</p> </li> <li dir='ltr'> <p dir='ltr'>Experience of managing multiple regional contracts</p> </li> <li dir='ltr'> <p dir='ltr'>Expertise in statutory compliance management</p> </li> <li dir='ltr'> <p dir='ltr'>Proficient in CAFM and PPM planning, including forward maintenance</p> </li> <li dir='ltr'> <p dir='ltr'>Excellent verbal and written communication skills</p> </li> <li dir='ltr'> <p dir='ltr'>Strong stakeholder management abilities</p> </li> <li dir='ltr'> <p dir='ltr'>Good commercial acumen</p> </li> <li dir='ltr'> <p dir='ltr'>Strong interpersonal and influencing skills</p> </li> </ul> <p><br /> </p> <p dir='ltr'><b>You will be valued and supported, and provided with first class training and competitive benefits.</b></p> <p></p> <p dir='ltr'><b>Benefits</b></p> <p dir='ltr'>While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;</p> <ul> <li dir='ltr'> <p dir='ltr'>Progression, training and development catered to you</p> </li> <li dir='ltr'> <p dir='ltr'>Charity Work - 1 Volunteering day</p> </li> <li dir='ltr'> <p dir='ltr'>Uniform Provided</p> </li> <li dir='ltr'> <p dir='ltr'>Annual leave entitlement – 25 days plus bank holidays Pro Rata</p> </li> <li dir='ltr'> <p dir='ltr'>Charity work- Match-IT and Payroll Giving</p> </li> <li dir='ltr'> <p dir='ltr'>Refer A Friend incentives</p> </li> <li dir='ltr'> <p dir='ltr'>Company pension scheme with employer contributions.</p> </li> <li dir='ltr'> <p dir='ltr'>G4S Life Assurance Scheme.</p> </li> <li dir='ltr'> <p dir='ltr'>Subsidised healthcare plan.</p> </li> <li dir='ltr'> <p dir='ltr'>Confidential Counselling Services</p> </li> <li dir='ltr'> <p dir='ltr'>24/7 support specialising in health and medical</p> </li> <li dir='ltr'> <p dir='ltr'>Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.</p> </li> </ul> <p dir='ltr'>G4S is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.</p> <p dir='ltr'></p> <p dir='ltr'>Please contact our recruitment team at careersatg4s@uk.g4s.com to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.</p> <p dir='ltr'></p> <p dir='ltr'>#LI-RG1</p> <p dir='ltr'><b><img alt='AD_4nXdJE_BDGJlTyCB0OGEeGUX_gRbMhFKskFe2nYld-9FnU4VWIOlOvgIiNhn4K8X2F_weItpVtHUxl9nluZ1hJE0gBlpWjiQsiM-C96Bn6cuh01wK7AkEPtH54C7zvPMsRrRgcJ9vdg?key=lmtb44tLu7B_I2cL1QtVOw' height='72' src='https://lh7-rt.googleusercontent.com/docsz/AD_4nXdJE_BDGJlTyCB0OGEeGUX_gRbMhFKskFe2nYld-9FnU4VWIOlOvgIiNhn4K8X2F_weItpVtHUxl9nluZ1hJE0gBlpWjiQsiM-C96Bn6cuh01wK7AkEPtH54C7zvPMsRrRgcJ9vdg?key=lmtb44tLu7B_I2cL1QtVOw' width='148' /><img alt='AD_4nXeaXOKQgw0za0UFTsvNpnN2gCEHe-jDBr62zG1t6qGkLYG3DG6fE575MVlgiIGUoIjb86lZ90dJD7Rt6DGyT5jY9JM2zTUrpLgrmABDvYZMyAAtlWenIN_dma0PF7Z4cHLyu0tc?key=lmtb44tLu7B_I2cL1QtVOw' height='73' src='https://lh7-rt.googleusercontent.com/docsz/AD_4nXeaXOKQgw0za0UFTsvNpnN2gCEHe-jDBr62zG1t6qGkLYG3DG6fE575MVlgiIGUoIjb86lZ90dJD7Rt6DGyT5jY9JM2zTUrpLgrmABDvYZMyAAtlWenIN_dma0PF7Z4cHLyu0tc?key=lmtb44tLu7B_I2cL1QtVOw' width='182' /><img alt='AD_4nXdvLWDx7CarlOJqdqK-AdyE49MW6tq3gn_kcd2B2RC0AzY1eCr2iZP6SdD0TiwnW30-W97d6ob1Qg1QSSDsdVNLQvougj5nC8clfUj4esVSdUYO4l9YrR8C7lu3T4OJiODpB8iL?key=lmtb44tLu7B_I2cL1QtVOw' height='72' src='https://lh7-rt.googleusercontent.com/docsz/AD_4nXdvLWDx7CarlOJqdqK-AdyE49MW6tq3gn_kcd2B2RC0AzY1eCr2iZP6SdD0TiwnW30-W97d6ob1Qg1QSSDsdVNLQvougj5nC8clfUj4esVSdUYO4l9YrR8C7lu3T4OJiODpB8iL?key=lmtb44tLu7B_I2cL1QtVOw' width='231' /></b></p>