Restaurant Supervisor

Restaurant Supervisor Opportunity at Richmond Villages: A Rewarding Career in Person-Centred Hospitality

Are you an experienced hospitality leader with a passion for delivering exceptional service and a desire to make a meaningful difference in the lives of others? Richmond Villages, a leading provider of retirement living and care, is seeking a dedicated Restaurant Supervisor to join their vibrant community in Wood Norton, Worcester. This permanent, full-time role offers a competitive salary and an excellent benefits package, presenting a fantastic opportunity for career growth within a purpose-driven organization.

Key Advantages for Aspiring Candidates:

• Make a Real Impact: This role places you at the heart of a community dedicated to helping residents live their best lives. Your contribution will directly impact the daily happiness and well-being of individuals, offering a profound sense of purpose.
• Comprehensive Support and Development: Bupa, the parent organization, is committed to your professional growth. You'll benefit from a thorough induction, ongoing training and development, access to apprenticeships, an extensive online resource portal, and free LinkedIn Learning, empowering you to continuously enhance your skills.
• Excellent Benefits Package: Beyond the competitive salary, Bupa offers a robust benefits scheme designed to support your overall well-being. This includes 24/7 healthcare support (My Healthcare), an annual health allowance, enhanced sick pay for frontline teams, complimentary meals during shifts, a generous holiday allowance, long service rewards, interest-free travel loans, and access to Wagestream for early access to earned wages.
• Commitment to Diversity and Inclusion: Bupa actively champions diversity and encourages applications from individuals with varied backgrounds and experiences. As a Level 2 Disability Confident Employer, they are committed to offering interviews to all disabled applicants who meet the minimum criteria and will provide reasonable adjustments throughout the recruitment process.
• Work-Life Balance Considerations: While the role requires flexibility with shift patterns (5 days out of 7, including weekends and evenings, with potential for later nights for events), Bupa acknowledges the importance of work-life balance and offers flexible working arrangements and a range of family-friendly benefits.

Key Considerations for Your Career Path:

• Leadership and Team Management: This role demands strong leadership capabilities. You will be responsible for managing staff rotas, recruiting, training, mentoring, and supervising front-of-house teams. A proven track record in team management within hospitality or catering is essential.
• Exceptional Customer Service Focus: The ability to build rapport with residents and deliver a person-centred approach is paramount. You'll be instrumental in ensuring every dining experience is positive, handling special dietary requirements with care and ensuring smooth room service delivery.
• Operational Excellence: A keen eye for detail and a commitment to upholding high standards are crucial. You'll oversee all aspects of service, from table settings and meal serving to maintaining the tidiness of dining areas and supporting event organization.
• Qualifications and Skills: Candidates should possess experience in hospitality management and hold a CIEH Level 2 Certificate in Food Safety (or equivalent). Strong communication, organizational, and problem-solving skills are vital, as is the ability to work both independently and as part of a team.
• Vulnerable Adult Care: Due to the nature of working with vulnerable individuals, a DBS check will be required as part of the recruitment process, with Bupa covering the cost.
• Adaptability and Flexibility: The operational hours and the inclusion of weekends and evenings, along with occasional later nights for events, require a degree of flexibility and adaptability in your schedule.

This Restaurant Supervisor position at Richmond Villages offers more than just a job; it's an opportunity to join a caring and supportive organization that values its people and is dedicated to making a positive difference. If you are a motivated and experienced hospitality professional looking for a role with purpose and excellent growth potential, we encourage you to explore this exciting opportunity.