Shop/Cafe Supervisor

Opportunity Review: Shop/Café Assistant at Richmond Village Letcombe Regis

This role at Richmond Village Letcombe Regis presents a compelling opportunity for individuals passionate about customer service and hospitality, particularly those looking to make a tangible difference in the lives of others. Working within a luxury retirement village known for its commitment to personalized care and high standards, as evidenced by their impressive 9.6/10 carehome.co.uk score, this position offers a stable and rewarding career path.

Advantages for Potential Candidates:

• Meaningful Impact: You will be at the forefront of enabling residents to live their best lives by providing essential support through the shop and café. This is a role where your daily efforts directly contribute to resident well-being and happiness.
• Leadership Development: The position offers a clear path for growth, with the opportunity to act as a 'Lead' on shifts, earning an enhancement. This signifies a stepping stone towards supervisory responsibilities and honing leadership skills.
• Stable Employment: This is a permanent, full-time role (32 hours per week) with a set hourly rate of £12.40, offering financial security. The shift pattern of 4 days out of 7 provides a structured work-life balance.
• Valued Workplace Culture: Bupa fosters a culture of "Be you at Bupa," championing diversity and inclusion. They are committed to supporting individuals from all backgrounds and are a Level 2 Disability Confident Employer, ensuring fair treatment and reasonable adjustments throughout the recruitment process.
• Comprehensive Benefits: As part of Bupa, a global healthcare leader with a strong social purpose, you’ll be joining an organization dedicated to helping people live longer, healthier, and happier lives.
• Skill Development: The role requires and encourages the development of key skills such as customer service, staff supervision, stock management, cash handling, and adherence to strict food safety and hygiene regulations. Experience in barista skills is highly beneficial.

Key Considerations for Your Career Path:

• Customer-Centricity: A proactive and genuinely customer-focused approach is paramount. If you thrive on creating positive interactions and resolving issues with a smile, this role will be a great fit.
• Team Collaboration: The ability to lead, train, and motivate a team is crucial. This role is ideal for individuals who enjoy fostering a positive team environment and ensuring exceptional service standards are consistently met.
• Operational Acumen: Familiarity with daily operations, including opening/closing procedures, stock management, and cash handling, will be advantageous. A keen eye for detail and a commitment to accuracy are essential.
• Health & Safety Focus: Strict adherence to food safety, hygiene, and health & safety regulations is non-negotiable. Candidates with a Food Safety Level 2 certification will find themselves well-prepared.
• Career Progression: This role serves as an excellent foundation for those aspiring to move into more senior roles within the hospitality or care sector. The leadership experience gained here can be invaluable for future career advancement.

In summary, the Shop/Café Assistant position at Richmond Village Letcombe Regis offers a rewarding career path for individuals who are passionate about service, possess strong interpersonal skills, and wish to contribute to a supportive and vibrant community. If you are looking for a role with purpose and opportunities for professional growth within a respected organization, this opportunity warrants your serious consideration.