Sales Advisor (Merthyr Contact Centre, Merthyr Tydfil, United Kingdom)

Discover Your Next Opportunity: A Detailed Look at the Merthyr Sales Team Role

Are you a driven individual with a passion for customer satisfaction and a knack for building relationships? EE's Merthyr Sales Team is seeking talented individuals for a full-time, permanent position that offers a dynamic and rewarding career path. This role is ideal for those who thrive in a fast-paced environment and are motivated by helping customers find solutions that genuinely improve their lives.

What Makes This Opportunity Stand Out?

EE is committed to supporting its employees not just professionally, but also personally. This role comes with a compelling array of benefits designed to enhance your well-being and financial security:

• Competitive Compensation: Your earning potential is significant, with a starting salary of £25,087 pro-rata, increasing to £25,684 pro-rata after 8 months. This is further amplified by an uncapped monthly commission scheme, rewarding your sales performance directly.
• Exceptional Family Support: EE offers market-leading benefits including paid Carer’s Leave (up to 2 weeks) and equitable Family Leave for maternity, paternity, and adoption, providing 18 weeks of full pay and 8 weeks of half pay in the first year.
• Comprehensive Health and Well-being: Benefit from 24/7 online GP access for yourself and your immediate family, and the option for private healthcare and dental coverage for added peace of mind.
• Lifestyle Perks: Take advantage of huge discounts on EE & BT products, including mobile and broadband services, making your everyday life more affordable.
• Commitment to Growth: EE prioritizes your professional journey with ongoing career development support, ensuring you continuously build and refine your skills.
• Community Engagement: Give back to your community with paid volunteering days, offering you dedicated time to make a positive impact.
• Flexible Working: EE understands the importance of work-life balance, offering flexibility in scheduling breaks and the ability to bank time off to accommodate life’s important moments.

Understanding the Role: Key Considerations for Your Career Path

This position is built around a customer-centric approach, where understanding individual needs and providing tailored solutions is paramount. You will be at the forefront of connecting customers with EE's innovative products and services, from cutting-edge mobile technology to smart home solutions and insurance.

What EE is Looking For:

• A strong ability to communicate effectively and build rapport over the phone.
• Adaptability and a proactive approach to meeting challenges.
• A results-oriented mindset with a drive for achievement.
• The ability to influence and provide excellent customer service, drawing on transferable skills from previous roles.
• A collaborative spirit, willing to share ideas and celebrate team successes.

Career Development Opportunities:

EE is dedicated to fostering talent. You will receive comprehensive training, the necessary tools, and ongoing support to build your confidence and consistently achieve your targets. This role is a fantastic stepping stone for individuals looking to advance within the telecommunications and sales sectors. Your energy, curiosity, and ambition will be matched with genuine opportunities for growth and performance enhancement.

If you are ready to leverage your potential and make a tangible difference for customers, the Merthyr Sales Team at EE offers a promising and supportive environment to build a successful career.