Sales Advisor (Swansea Contact Centre, Swansea, United Kingdom)

Opportunity Review: Sales Role at EE in Swansea

This permanent, full-time Sales role based in The Strand, Swansea, presents a compelling opportunity for individuals driven by customer satisfaction and a desire to excel in a dynamic sales environment. If you're passionate about technology and making a real difference in people's lives, this position at EE could be an excellent step in your career journey.

What's In It For You: Key Advantages for Candidates

EE offers a robust package designed to support employees both professionally and personally. Here are some of the standout benefits:

• Competitive Remuneration: The role offers a solid starting salary of £25,087, with an increase to £25,684 after just 8 months, demonstrating a commitment to rewarding progress. Crucially, this is complemented by an uncapped monthly commission scheme, providing significant earning potential for high performers.
• Exceptional Health and Wellbeing Support: EE prioritizes employee health with a 24/7 online GP service available for both the employee and their immediate family. This, coupled with the option of private healthcare and dental insurance, offers significant peace of mind.
• Industry-Leading Family and Carer's Leave: The benefits extend to crucial life events, with market-leading paid carer's leave (up to 2 weeks) and equalized parental leave policies. This includes 18 weeks of full pay and 8 weeks of half pay for maternity, paternity, and adoption leave in the first year, showcasing a progressive and supportive approach to family commitments.
• Generous Employee Discounts: Employees can enjoy substantial savings on EE and BT products, including mobile and broadband services, adding tangible value to the overall compensation.
• Dedicated Career Development: EE is committed to fostering growth, providing ongoing support and training to help you enhance your skills and advance your career within the company.
• Commuting Assistance: A Season Ticket Travel Loan is available to help with the cost of commuting to work.
• Community Engagement: The opportunity to take paid volunteering days underscores EE's commitment to corporate social responsibility and provides a chance to give back to the local community.
• Flexible Working: EE recognizes the importance of work-life balance, offering flexibility in scheduling breaks and the ability to bank time off to accommodate personal needs and important life moments.

Key Considerations for Your Career Path:

This role is ideal for individuals who are:

• Customer-Centric: A genuine desire to understand customer needs and provide solutions is paramount. This role thrives on building rapport and fostering positive customer experiences.
• Adaptable and Driven: The fast-paced nature of sales requires individuals who can adapt quickly, maintain a high level of energy, and possess a strong determination to achieve targets.
• Strong Communicators: Excellent verbal communication and interpersonal skills are essential for engaging with customers over the phone, explaining complex products, and influencing decisions.
• Results-Oriented: The role emphasizes performance and rewards, making it a great fit for those who are motivated by achieving and exceeding goals.
• Team Players: While individual success is rewarded, collaboration and sharing ideas with colleagues are also valued aspects of this role.

Career Development Potential:

EE's emphasis on training and development means this role is not just a job but a launchpad for career progression. By honing your sales, communication, and problem-solving skills, you'll be well-positioned to take on more responsibility and explore various avenues within the telecommunications industry. The combination of a competitive salary, uncapped commission, and comprehensive benefits package, alongside a supportive and growth-oriented environment, makes this an attractive proposition for ambitious sales professionals.