Sales Assistant / Driver (Chelmsford, GB)

Discover a Rewarding Career as a Sales Assistant/Driver with AkzoNobel (Dulux Decorating Centres)

Are you a motivated individual with a passion for customer service and a knack for organization? AkzoNobel, a global leader in paints and coatings, is seeking a dedicated Sales Assistant/Driver to join the esteemed Dulux Decorating Centres team. This role offers a unique blend of customer interaction, sales support, and essential delivery responsibilities, making it an excellent opportunity for career growth within a renowned company.

About AkzoNobel and Dulux Decorating Centres

AkzoNobel boasts a rich heritage dating back to 1792, consistently delivering innovative paints and coatings that enhance lives and protect valuable assets. With trusted brands like Dulux, International, Sikkens, and Interpon, AkzoNobel is a pioneer in sustainable solutions, committed to creating a better tomorrow. Dulux Decorating Centres, as part of the AkzoNobel family, stands as the UK's largest paint and decorating merchant, with over 240 nationwide stores. Recognized as a Top 100 Employer with 'Investors in People-Gold' accreditation, they prioritize employee success through exceptional benefits and robust training programs, fostering a supportive and dynamic work environment.

The Opportunity: Sales Assistant/Driver

This full-time, 36-hour per week position is a dual-location role, with 16 hours spent at the Braintree store and 20 hours at the Chelmsford store. You'll be instrumental in ensuring the success of your store by providing an exceptional customer experience to both professional decorators and DIY enthusiasts. Your role will involve collaborating with in-store colleagues and the UK Sales Team to maximize sales of AkzoNobel products and accessories. A significant aspect of this role includes carrying out customer deliveries to homes and businesses, requiring a valid driving license and confident navigation skills.

Key Responsibilities include:

• Actively participating in engagement planning and store meetings.
• Ensuring customers receive a warm welcome, informed advice, and personalized proposals.
• Utilizing client service tools to maintain a consistent customer experience.
• Supporting the store's monthly customer contact plan.
• Following merchandising plans to restock the shop floor.
• Efficiently loading the delivery van and planning optimal delivery routes.
• Proactively developing your skills and encouraging colleagues to do the same through available training tools.

Advantages for Potential Candidates:

This role presents several compelling advantages for individuals looking to advance their careers:

• Career Progression: AkzoNobel is dedicated to your professional development, offering opportunities for growth and advancement within the company.
• Lucrative Earnings: In addition to a competitive hourly rate of £12.66, you'll benefit from a lucrative sales-based bonus, rewarding your contributions to store success.
• Comprehensive Benefits Package: You'll receive a generous array of benefits, including:
  • 25 days of holiday (excluding bank holidays).
  • Income protection and employee life assurance.
  • Staff and product discounts at Dulux Decorator Centre stores.
  • An Employee Assistance Programme for support.
  • A company pension scheme.
  • A flexible benefits scheme with options for Gymflex, retail cards, dental cover, and more.
• Valuable Skills Development: The role will hone your customer service, sales, communication, and logistical planning skills, making you a well-rounded professional.
• Supportive Work Environment: AkzoNobel is committed to fostering an inclusive and respectful workplace with a strong emphasis on work-life balance and mental wellbeing.
• Diverse Work: The dual-location aspect and interaction with a wide range of customers offer a dynamic and engaging work experience.

Key Considerations for Candidates:

To thrive in this role, consider the following:

• Availability: You must be available to work shifts between 7 am and 5 pm, Monday to Friday. Rotational Saturday shifts (8 am to 4 pm) are also required, with time off in lieu provided.
• Driving License: A valid driving license is essential for the delivery aspect of the role.
• Customer Focus: A genuine enjoyment of customer interaction and a commitment to providing excellent service are paramount.
• Teamwork: The ability to collaborate effectively with colleagues and support a team environment is crucial.
• Resilience: The capacity to remain calm and effective under pressure is a key attribute.
• Organizational Skills: Strong organizational abilities and an eye for detail are important for managing deliveries and store operations.
• Adaptability: While experience in a customer service/retail role is beneficial, AkzoNobel encourages applications even if you don't meet every listed criterion, emphasizing a willingness to learn and adapt.

This is more than just a job; it's an opportunity to become part of a company with a long-standing reputation for excellence and a commitment to a sustainable future. If you are a driven individual looking for a role with impact and growth potential, we encourage you to apply and "paint the future together" with AkzoNobel.