Senior Contract Operations Manager

Review: Senior Contract Operations Manager - Shape the Future of Connectivity and Security

This Senior Contract Operations Manager position presents a compelling opportunity for experienced professionals looking to make a significant impact within a leading telecommunications and technology organization. If you are adept at navigating complex contractual landscapes and possess a strategic mindset, this role offers a dynamic environment to leverage your expertise and advance your career.

Advantages for Aspiring Candidates:

• Strategic Leadership: At its core, this role empowers you to lead the end-to-end contract strategy and lifecycle management for critical ESN (Emergency Services Network) initiatives. This is a chance to be at the forefront of ensuring vital obligations, mitigating risks, managing finances, and adhering to stringent regulatory requirements in a high-stakes environment.
• Career Development in a Critical Sector: Working with national security vetting to SC or NPPV level signifies the importance and trust placed in this role. This experience is invaluable for building a career in sectors requiring high levels of security clearance and responsibility.
• Comprehensive Contractual Responsibility: You will be instrumental in defining and managing contract strategies from mobilization through delivery and renewal. This includes a broad scope of responsibilities, from interpreting and applying complex legal and regulatory requirements to leading commercial change control, dispute resolution, and maintaining a robust commercial risk register.
• Data-Driven Decision Making: The emphasis on using data and analytics to identify trends, prevent leakage, and improve performance is a key advantage. This role provides the platform to hone your business insight and analytical skills, translating data into actionable strategies.
• Cross-Functional Collaboration: Orchestrating inputs across technology, service, finance, PMO, and suppliers offers extensive experience in stakeholder management and cross-functional leadership. You'll be the central point for ensuring seamless collaboration and achieving collective goals.
• Competitive Compensation and Benefits: Beyond the intrinsic value of the role, candidates can expect an attractive salary coupled with a comprehensive benefits package. This includes performance-based bonuses, a strong pension scheme, life assurance, a wide array of flexible benefits (such as Cycle to Work, Healthcare, and EV Salary Sacrifice), generous annual leave, and industry-leading family leave policies.
• Commitment to Well-being and Development: The organization demonstrates a clear commitment to employee well-being with enhanced women's health support, 24/7 virtual GP access, and paid carer's leave. Furthermore, world-class training and development opportunities, alongside share-saving schemes and employee discounts, underscore a dedication to your professional growth and personal satisfaction.
• Flexible Working: The "3 together, 2 wherever" working model offers a balance between in-office collaboration and personal flexibility, catering to modern work-life preferences.
• Impactful Work: As part of BT, a company with over 175 years of heritage, you will be contributing to a B2B powerhouse that serves millions of customers globally, providing secure connectivity and collaboration platforms that are essential for businesses and government departments.

Key Considerations for Candidates:

• Security Clearance Requirement: Be prepared for and comfortable with the National Security Vetting process to SC or NPPV level. This is a mandatory requirement for the role.
• Complex Program Management Experience: Success in this role hinges on proven experience in advanced contract strategy and lifecycle management within complex programs.
• Legal and Regulatory Acumen: A strong understanding of legal and regulatory frameworks, and the ability to translate these into operational commitments, is crucial.
• Financial and Risk Management Skills: Candidates must possess robust risk management capabilities, financial insight, and a disciplined approach to planning and reporting.
• Adaptability and Problem-Solving: The ability to navigate evolving commercial landscapes, prevent disputes, and resolve complex issues will be paramount.
• Embrace Diversity and Inclusion: The organization actively champions diversity and inclusion. Candidates who resonate with these values and are eager to contribute to an inclusive workplace will find a strong cultural fit. Even if you don't meet every single listed requirement, if you're enthusiastic about the role, we encourage you to apply.

This Senior Contract Operations Manager role is an exceptional opportunity for seasoned professionals to drive strategic contract management, contribute to critical national infrastructure, and grow within a supportive and forward-thinking organization. If you are ready to take on significant responsibility and shape the future of connectivity, this position is worth exploring.