Senior Data Governance, Privacy & Operations Manager (London, GB)

Senior Data Governance, Privacy & Operations Manager - A Rewarding Career Opportunity at Currys

Currys, the UK's leading tech retailer, is seeking a motivated and experienced Senior Data Governance, Privacy & Operations Manager to join their team in Waterloo with a hybrid working model. This permanent, full-time role presents a significant opportunity for professionals looking to shape the future of data management within a dynamic and customer-centric organization.

At Currys, the passion for helping everyone enjoy amazing technology is at the heart of everything they do. With a team of 25,000 dedicated colleagues, there's a strong emphasis on collaborative growth and celebrating collective achievements. This role offers the chance to be a pivotal figure in ensuring responsible and effective data practices across the organization.

Key Responsibilities and Opportunities:

This multifaceted role offers a broad scope of responsibilities, allowing for significant impact and professional development:

• Lead the Data Governance Agenda: Drive the company's overall data governance strategy, fostering collaboration, promoting data as a valuable asset, and championing robust policy development and implementation.
• Data Privacy Assurance: Partner with various teams to embed data protection compliance and manage privacy risks. This includes conducting comprehensive assessments (risk, legitimate interest, transfer impact), advising on contractual clauses, and reviewing crucial documentation.
• Data Operations Oversight: Manage key data governance and scanning tools such as OneTrust, MS Purview, and Ground Labs. This involves overseeing data access, classification, compliance, retention, and loss prevention.
• Develop and Maintain Key Resources: Create and maintain a company-wide Business Data Glossary and implement Data Lineage solutions, crucial for understanding and managing data flows.
• Team Leadership and Support: Provide line management and support to the Data Governance, Privacy Assurance, and Data Operations teams, fostering a culture of continuous improvement and KPI achievement.
• Policy Management: Own, review, and manage data governance and privacy policies, ensuring their effective operation and adherence.
• Incident Management: Act as a key liaison for data incidents, supporting investigations, monitoring trends, and developing mitigation strategies.
• Data Subject Rights: Ensure the timely and compliant completion of Data Subject Rights Requests.

Advantages for Potential Candidates:

This position offers a compelling set of benefits and career advantages:

• Impactful Leadership: The opportunity to significantly influence and lead critical data governance and privacy initiatives within a major retail organization.
• Professional Growth: Currys is committed to employee development, offering ongoing training and opportunities to acquire new skills, fostering career advancement.
• Hybrid Working: Enjoy the flexibility and work-life balance offered by a hybrid working model, combining office-based collaboration with remote work.
• Meaningful Contribution: Be part of a company that is a leader in recycling and repairing technology, contributing to a more sustainable future for both people and the planet.
• Inclusive Environment: Join a culture that values diversity and inclusion, where every voice is heard and celebrated.

Key Considerations for Your Career Path:

To thrive in this role and make the most of this opportunity, candidates should consider the following:

• Extensive Privacy Regulation Knowledge: A deep understanding of EU GDPR, PECR, and DPA 2018 is essential.
• Risk and Incident Management Expertise: Proven experience in analyzing, assessing, and advising on risks and investigating incidents from a UK and European privacy perspective is crucial.
• Navigating Ambiguity: The ability to determine effective solutions for handling personal data, even in the absence of clear precedent or established operational examples, is highly valued.
• Project Management and Prioritization: Experience managing multiple complex projects concurrently, balancing differing commercial requirements and working effectively with cross-functional teams.
• Commercial Acumen: The capability to apply regulatory principles to intricate commercial and operational arrangements, understanding the business context.
• Independent Judgment: The ability to quickly and accurately assess legal, practical, and business risks in a fast-paced environment and make sound, independent judgments.
• Third-Party Stakeholder Management: Experience working collaboratively with business partners, suppliers, service providers, and IT product vendors.
• Proficiency with Privacy Tools: Familiarity with privacy management software, particularly OneTrust, will be a significant advantage.

This Senior Data Governance, Privacy & Operations Manager role at Currys is more than just a job; it's an opportunity to lead, innovate, and contribute to a company that is shaping the future of technology retail while championing responsible data practices. If you possess the required expertise and are looking for a challenging yet rewarding career move, this could be the perfect fit for you.