Senior Hospital Contracts and Operations Executive

Senior Hospital Contracts and Operations Executive - An Opportunity to Shape Healthcare Access

Are you a seasoned professional in healthcare contracts and operations, driven by a passion for improving access to quality care? Bupa is seeking a Senior Hospital Contracts and Operations Executive to play a pivotal role in their mission to make health happen. This is a significant opportunity to leverage your expertise in a dynamic environment, contributing directly to the well-being of Bupa's members.

What Makes This Opportunity Stand Out?

This role offers a compelling blend of strategic impact and operational leadership. You will be instrumental in:

• Optimising Provider Networks: You'll have oversight of a core portfolio of hospital providers, focusing on enhancing service delivery, quality, and patient experience. This includes managing a significant portion of Bupa's hospital claims spend, presenting a chance to drive substantial improvements.
• Shaping NHS Partnerships: A key aspect of this role involves leading Bupa's NHS hospital provider strategy, fostering strong relationships and ensuring seamless integration of services.
• Pioneering New Networks: You will be at the forefront of developing new provider networks, including the exciting expansion into dental services. This includes end-to-end management of the recognition and onboarding process for new partners, a fantastic chance to build and grow Bupa's offerings.
• Driving Operational Excellence: The role is accountable for robust contract management, implementing process improvements, and championing automation to enhance efficiency across a diverse portfolio.
• Leading and Developing Talent: You will lead and mentor a team of Hospital Contracts Assistants and a Team Leader, fostering a high-performance culture focused on continuous improvement and exceptional service delivery.
• Flexible Working: Bupa understands the importance of work-life balance. This role offers hybrid working options and a commitment to considering all types of flexibility, including locations, hours, and working patterns.

Key Considerations for Your Career Path

To thrive in this role and advance your career, consider the following:

• Commercial Acumen: A strong understanding of commercial principles is essential. You'll need to identify and mitigate risks, capitalise on opportunities, and understand the impact of your decisions on both customers and the business.
• Analytical Prowess: The ability to work with large datasets, identify trends, and model impacts is crucial for effective decision-making and strategy development.
• Exceptional Communication: You will need to articulate complex issues clearly and concisely, presenting compelling arguments to a range of stakeholders, both internally and externally.
• Strategic Negotiation: Proven experience in negotiating complex contracts with third parties, managing conflicting priorities, and securing favourable outcomes will be a significant asset.
• Performance Improvement Track Record: Demonstrable success in driving rapid and sustained performance improvements, particularly in challenging environments and with third-party providers, will be highly valued.
• Relationship Building: The capacity to build and maintain strong relationships with diverse stakeholders, coupled with the ability to constructively challenge and resolve conflicts, is paramount.
• Attention to Detail: Meticulous attention to detail is vital for ensuring the accuracy of contract information and reporting, underpinning the integrity of the provider network.
• Team Leadership and Mentorship: A strong aptitude for leading, developing, and supporting a team, fostering a positive and collaborative work environment, is key to your success and the team's achievements.

This Senior Hospital Contracts and Operations Executive position offers a rewarding career path for a proactive and skilled professional. If you are passionate about healthcare and eager to make a tangible difference, this opportunity at Bupa could be the perfect next step in your professional journey.