Senior Manager, Claims Indemnity, Analysis and Planning

End Date Tuesday 12 August 2025 Salary Range £76,194 - £89,640 We support flexible working – click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary We're looking for a Senior Manager to join our General Insurance business. Could this be the opportunity you've been waiting for?! Job Description JOB TITLE: Senior Manager, Claims Indemnity, Analysis and Planning SALARY: £76,194 - £130,000 (dependent on skills & experience) LOCATION: Leeds HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About this opportunity We’re looking for a Senior Manager to join the General Insurance Chief Underwriting Team at Lloyds Banking Group. In this role, you’ll apply your leadership and knowledge to ensure the best decisions are made across our Household claims function to optimize our spending and make the best decisions for our customers. You’ll also lead teams supporting commercial analyses and planning. This is a unique opportunity to put your stamp on a key part of the General Insurance business in a fast-evolving landscape. What you’ll be doing… You’ll be leading a large, muti-site team to monitor and control claims indemnity spend, help set the corporate plan for key elements of the P&L and support the GI business on key commercial analyses. You’ll be responsible for shaping the use of AI and other models to help us best meet the needs of our customers. You’ll be responsible for meeting key business objectives related to claims indemnity spend. You’ll be responsible for setting team objectives and ensuring the right projects are being worked on according to evolving business needs. You’ll be setting longer term objectives and taking responsibility for team health and engagement. Why Lloyds Banking Group ? Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the constantly evolving needs of our 26 million customers. We’re growing with purpose. Join us on our journey and can too… What you’ll need… Strong background in personal lines general insurance, ideally with exposure to technical underwriting, actuarial, claims and business performance management. Leadership skills and ability to understand and inspire change. Experience managing cross-functional and cross-site projects and navigating complex governance environments. Excellent written and verbal communication skills, with a collaborative and proactive approach. Highly numerate with strong analytical skills. About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need. We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days’ holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies This is a once in a career opportunity to help shape your future as well as ours. Join us and grow with purpose. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.