Senior Manager Machine Learning & Data Operations

## Senior Manager – Machine Learning & Data Operations: An Opportunity to Shape the Future of Healthcare

This Senior Manager role within Bupa presents a compelling opportunity for experienced Machine Learning and Data professionals looking to make a tangible impact in the healthcare sector. At its core, Bupa's mission is to empower individuals to live longer, healthier, and happier lives, and this position is central to achieving that goal through the strategic application of data and AI.

For candidates seeking a role where innovation meets purpose, this position offers a unique platform. You will be instrumental in driving the adoption of AI, enhancing data governance, and ultimately delivering more intelligent, efficient, and personalized care to millions of customers. Bupa's commitment to its customers, with no shareholders to answer to, ensures that your efforts will be directly aligned with improving health outcomes.

Key Advantages for Potential Candidates:

• Strategic Impact: This role provides the autonomy to define and own the Machine Learning strategy for UK Insurance. You'll be at the forefront of translating complex data into actionable insights and real-world healthcare solutions.
• Innovation Hub Creation: You will have the opportunity to build and lead a centralized ML/Data Science hub, establishing best practices for ML Operations. This is a chance to shape the operational framework for cutting-edge data science.
• End-to-End ML Lifecycle Ownership: From conceptualization and data preparation to model deployment and ongoing monitoring, you will oversee the entire Machine Learning lifecycle, ensuring robust and effective solutions.
• Data Governance Leadership: Driving the UKI Data Governance framework means ensuring data accuracy, consistency, and accessibility, which are critical for informed decision-making and regulatory compliance in a highly regulated industry.
• Cross-Functional Collaboration: The role demands significant interaction with senior stakeholders across technology, analytics, and business units, fostering a collaborative environment and providing broad organizational visibility.
• Team Leadership & Development: You will inspire and develop a high-performing team, managing both onshore and offshore resources. This offers a chance to mentor talent and build a cohesive, productive unit.
• Purpose-Driven Work: Bupa's clear and impactful purpose provides a strong sense of meaning. Your work will directly contribute to improving the well-being of others.
• Commitment to Diversity & Inclusion: Bupa actively champions diversity and is a Level 2 Disability Confident Employer, offering a supportive and inclusive recruitment process.

Key Considerations for Your Career Path:

• Scale and Complexity: The role requires a proven track record of delivering ML/AI solutions at scale within a large and complex organization. Candidates should be comfortable navigating intricate structures and diverse stakeholder needs.
• Leadership Depth: Strong leadership experience across Machine Learning, Data Operations, and Data Governance is essential. This is not just a technical role but a leadership one, requiring the ability to guide and influence.
• Cloud & ML Tooling Expertise: Proficiency with cloud platforms (Azure, AWS, GCP) and various ML tooling is a prerequisite. Staying current with evolving technologies will be key to success.
• Business Acumen: The ability to translate technical concepts into tangible business value and effectively influence senior stakeholders is paramount. This role bridges the gap between technical innovation and business strategy.
• Hybrid Working Model: The role offers a hybrid working model across London, Manchester, and Brighton. Candidates should be comfortable with this arrangement and its implications for team collaboration and personal flexibility.
• Highly Regulated Environment: Operating within a highly regulated sector like healthcare presents specific challenges and requires a meticulous approach to data handling, compliance, and ethical considerations.

In summary, the Senior Manager – Machine Learning & Data Operations position at Bupa is an exceptional opportunity for seasoned professionals who are driven by purpose and eager to lead transformative initiatives in the healthcare space. If you possess the strategic vision, technical expertise, and leadership capabilities to thrive in a dynamic and impactful environment, this role offers a rewarding path to advance your career.