Senior Pensions Administrator reference: en-us

Senior Pensions Administrator - Shape Your Future with Aon

Are you a seasoned Pensions Administrator with a keen eye for detail and a commitment to exceptional customer service? If you thrive in a dynamic environment, consistently meet service level agreements, and are seeking a role where your expertise is valued and your career can flourish, then this Senior Pensions Administrator position at Aon might be the perfect fit for you.

Aon, a global leader in shaping better decisions, offers a unique opportunity to join a forward-thinking organisation that is dedicated to protecting and enriching lives worldwide. This role promises clear career progression and ongoing professional development, with a hybrid working model that balances collaboration with personal flexibility (50% home, 50% Birmingham office).

What to Expect in this Role:

As a Senior Pensions Administrator, you will be at the forefront of operational excellence. Your day-to-day will involve:

• Subject Matter Expertise: Serving as a key resource for processes, clients, systems, and tools, demonstrating proficiency in processing and checking tasks.
• Workload Management & Coordination: Monitoring team activities and coordinating workloads to meet SLAs through effective prioritization and allocation.
• Reporting & Analysis: Producing and analyzing reports for both internal and external stakeholders, providing valuable insights.
• Process Improvement: Identifying operational issues, driving solution-finding initiatives, and implementing necessary changes to tools and documentation for enhanced service delivery.
• Knowledge Sharing & Development: Continuously enhancing your processing knowledge, driving improvements, and contributing to the team's expertise by writing and maintaining up-to-date knowledge documents, including legislative changes.
• Mentorship & Leadership: Acting as a role model, providing constructive feedback to colleagues, and supporting the Manager.
• Project Involvement: Participating in and coordinating projects that influence team and domain operations.
• Audit Participation: Engaging in both internal and external audits, ensuring compliance and best practices.

Key Advantages for Your Career Path:

This role presents a significant opportunity for growth and development. Here's why it stands out:

• Career Progression: Aon is committed to your long-term success, offering a clear path for advancement within a global organisation.
• Ongoing Development: Benefit from continuous learning opportunities, including support for professional examinations and skill enhancement.
• Impactful Work: Contribute to a company that "shapes decisions for the better," directly impacting the lives of people around the world.
• Hybrid Working Flexibility: Enjoy a balanced approach to work, blending in-office collaboration with the comfort and autonomy of remote work.
• Comprehensive Benefits: Beyond the rewarding work, Aon offers a competitive package including a discretionary bonus, pension and life assurance, private medical care, and a suite of wellbeing resources.
• Emphasis on Wellbeing: Aon champions a culture that prioritizes your wellbeing with initiatives like "Global Wellbeing Days" and an employee assistance programme.

What Aon is Looking For:

Successful candidates will possess:

• Proven pensions administration experience.
• A strong ability to work effectively within a team and meet deadlines.
• Excellent verbal and written communication skills.
• Numerical competence and a meticulous attention to detail.
• A solid understanding of Microsoft Word and Excel.

Considerations for Your Application:

This is an ideal opportunity for individuals who are passionate about pensions, possess a proactive and solution-oriented mindset, and are eager to contribute to a collaborative and inclusive work environment. If you are driven by quality, enjoy problem-solving, and are looking for a role that offers both challenge and support, we encourage you to explore this exciting prospect.

Aon is dedicated to fostering an innovative and inclusive workplace where every colleague feels empowered to be their authentic self. We are an equal opportunity employer and welcome applications from all qualified individuals.