Senior Product Discovery Manager

This review provides an in-depth look at the Senior Product Discovery Manager opportunity at Bupa, designed to help potential candidates assess its alignment with their career aspirations.

About the Role

Bupa is seeking a dynamic and passionate leader to spearhead their Discovery Agenda for UKI Product & Proposition. This pivotal role is central to driving innovation and shaping the future of healthcare by identifying new opportunities, deeply understanding customer needs, and translating these insights into tangible products and services. The position offers a significant opportunity to make a real impact on customer experience and market growth.

Key Responsibilities and Advantages for Candidates

This role offers a unique blend of strategic leadership and hands-on innovation. For candidates looking to advance their careers, the advantages are significant:

• Strategic Leadership: You will be responsible for defining and executing the discovery strategy, creating a roadmap that directly influences growth and customer satisfaction. This is an excellent opportunity to hone your strategic thinking and long-term planning skills.
• Market & Customer Insight Generation: The role demands a deep dive into market intelligence, competitor analysis, and emerging trends. You'll develop and implement robust methodologies for gathering this crucial information, positioning you as an expert in market dynamics.
• Customer-Centric Innovation: A core function involves building continuous customer feedback loops and testing capabilities. This ensures a truly customer-centric approach to proposition development, allowing you to champion the voice of the customer and validate ideas rigorously.
• Innovation Lab Management: You will have the chance to establish and run an innovation lab, fostering a creative and experimental environment. This is ideal for individuals who thrive on bringing radical ideas to life and enjoy a high-energy, solution-oriented setting.
• Data-Driven Decision Making: The position emphasizes leveraging external data and market analysis to inform product portfolio evolution. This will enhance your ability to use objective data to influence stakeholders and drive impactful decisions.
• Career Development: The role encourages strategic thinking, customer centricity, innovation, collaboration, and agility – all highly sought-after competencies that will foster significant professional growth.

What Bupa is Looking For

Bupa seeks individuals with a strong foundation in product development, innovation strategy, or market research. Key attributes include:

• Proven experience in relevant fields.
• Exceptional analytical skills and the ability to interpret complex data.
• A creative mindset with a history of translating insights into actionable solutions.
• Excellent stakeholder management and communication capabilities.
• Familiarity with the UK healthcare market and regulatory environment is a strong advantage.

Why Bupa?

Joining Bupa means becoming part of an organization with a clear purpose: helping people live longer, healthier, happier lives and making a better world. As a company without shareholders, Bupa's focus is firmly on its customers. This ethos permeates their positively different culture of care.

Bupa is committed to fostering diversity and inclusion, encouraging employees to "Be you at Bupa." They actively champion diversity and value the unique perspectives that people from different backgrounds bring. Bupa is also a Level 2 Disability Confident Employer, committed to offering interviews to all disabled applicants who meet the minimum criteria and providing reasonable adjustments throughout the recruitment process.

Benefits and Remuneration

The role comes with a competitive salary of £66,200 (dependent on experience and location), along with a comprehensive benefits package designed to support employee wellbeing:

• 25 days of holiday, with options to buy or sell.
• Bupa health insurance.
• Enhanced pension plan and life insurance.
• Annual performance-based bonus.
• Onsite gyms or local discounts.
• Access to various other benefits and online discounts through their Viva wellbeing programme.

Location Flexibility

Bupa offers flexibility in location, with opportunities available at Bupa Place (Salford), Victory House (Brighton), Angel Court (London), Willow House (Staines), and Kirkstall Forge (Leeds). This role is permanent and full-time (37.5 hours per week).

In Summary

The Senior Product Discovery Manager position at Bupa represents an exceptional opportunity for a forward-thinking professional to drive innovation within the healthcare sector. It offers a chance to shape strategy, champion customer needs, and contribute to a purpose-driven organization. If you are a creative, analytical, and collaborative leader looking to make a significant impact, this role could be an excellent step in your career journey.