Senior Research and Knowledge Exchange Systems Analyst

Information & Library Services – Enterprise Applications – Research and Knowledge Exchange Systems 

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Information and Library Services Directorate, within the University of Greenwich.

The Senior Research and Knowledge Exchange Systems Analyst is an exciting role within a newly formed team with responsibility for the delivery, management and stable operation of high-quality research and knowledge exchange systems and solutions; namely Worktribe.

As Senior Research and Knowledge Exchange Systems Analyst, you will be contributing to the maintenance, support and enhancement of related systems and as such, should display an aptitude for technical problem solving, root cause analysis, designing and delivering user training materials and excellent customer service skills.

You will have proven experience of large-scale project management, and proactive liaison with all stakeholders. Hence, we are looking for a strong communicator, who is well organised and able to prioritise work under pressure and adapt quickly in a fast-paced IT environment.

Our Information and Library Services Directorate delivers award winning IT services and support, library, academic and digital skills and learning enhancement to staff and students across the university. Our digital mission is to ensure everyone in our community is equipped to effectively use digital services, data and technology with confidence, efficiency and creativity in their learning, teaching, research and organisational support.

For an informal discussion about the post please contact Seb Sefton via ils-admin@greenwich.ac.uk 

Should you have any queries please contact the People Directorate Team on peopleoperationsils@greenwich.ac.uk   

The university is a brilliant place to work. We aim to become the top modern university in the UK by 2030 and our people are truly at the heart of what we want to achieve. We offer a great set of benefits including an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.

We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful. 

Discover why the university of Greenwich is the perfect place to shape your future – watch our Vice-Chancellor & Chief Executive's inspiring message on why you should join us Your Future Starts Here.

To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). Current Vacancies - Jobs at Greenwich 

You don’t meet all the requirements?Studies show that women and Black, Asian and minority ethnic people are less likely to apply for a job unless they meet every criteria. So if you’re excited about this role but your experience doesn’t align perfectly with the job description, we’d love you to still apply. You might just be the person we’re looking for.

We are committed to building a strong, diverse workforce that reflects the communities we serve. 

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. 

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. 

We are making significant strides to understand and continuously improve our employees’ experience, and we are committed to implementing progressive diversity talent management. 

Closing Date: 23 Apr 2025

Department/Division: Professional Services

Salary: £45,413 to £55,755