Senior Sales Associate

Senior Sales Associate - Jimmy Choo: A Gateway to Luxury Retail Excellence

Embark on a rewarding career journey with Jimmy Choo, a globally recognized luxury brand synonymous with glamour, craftsmanship, and a daring spirit. This Permanent, Full-time Senior Sales Associate position offers a unique opportunity to immerse yourself in the world of high-end fashion and contribute to an iconic brand's success.

For aspiring and established luxury retail professionals, this role presents a compelling proposition. It’s more than just a sales position; it’s a chance to cultivate deep product knowledge, hone exceptional customer service skills, and become an integral part of a dynamic and creative team. If you have a passion for fashion, a flair for client engagement, and a drive for success, this could be your next significant career move.

What You'll Do: Elevating the Jimmy Choo Experience

As a Senior Sales Associate, you will be at the forefront of delivering an unparalleled customer experience. Your responsibilities will encompass:

• Exceptional Customer Service: Consistently provide outstanding service that reflects the premium nature of the Jimmy Choo brand.
• Product Expertise and Storytelling: Develop a profound understanding of Jimmy Choo's collections and master the art of sharing product stories that resonate with customers.
• Brand Representation: Actively participate in and represent Jimmy Choo at promotional events and activities, embodying the brand's ethos.
• Team Collaboration and Boutique Improvement: Contribute innovative ideas and suggestions to enhance boutique performance and overall team success.
• Performance Achievement: Maintain a constant awareness of and strive to achieve key performance indicators (KPIs) and sales targets.
• Visual Merchandising Excellence: Ensure merchandise presentation adheres to VM standards and contribute to the overall cleanliness and aesthetic appeal of the boutique.
• Client Relationship Management: Cultivate and manage your own client database to foster repeat visits and build lasting customer loyalty.
• Problem Resolution: Skillfully address and resolve customer complaints by investigating issues and collaborating with store management on solutions.
• Stock Management: Play an active role in replenishing stock in accordance with company procedures and policies.
• Inventory Support: Participate and support the team in stock takes as and when required.
• Operational Support: Assist the Management Team in the day-to-day operations of the boutique, including customer relationships, store administration, stock management, and visual merchandising.

Key Considerations for Your Career Path:

This role is ideal for individuals who possess:

• Proven Success in Sales: Demonstrable experience and success as a Sales Associate, ideally within the luxury sector.
• Luxury Market Acumen: A solid understanding of the luxury market, exceptional customer service principles, and a keen eye for fashion trends.
• Personal Attributes: Enthusiasm, self-confidence, and a self-motivated attitude are crucial for thriving in this environment.

Why Jimmy Choo? Embracing Innovation and Inclusivity

Jimmy Choo is more than a brand; it's a community built on core values of being creative, courageous, and passionate. The company is deeply committed to fostering an environment where equality, diversity, and inclusion are celebrated. This commitment enriches their creative solutions and empowers their team members. You will be part of a business that champions difference and inspires growth and change within each other, understanding that success is a collective result of these diverse perspectives.

The Advantages of Joining the Jimmy Choo Family:

Beyond the inherent prestige of working for a world-renowned luxury house, Jimmy Choo offers a comprehensive benefits package designed to support your well-being and professional growth:

• Generous Holiday Allowance: Enjoy 33 days of holidays, providing ample opportunity for rest and rejuvenation.
• Product Benefits: Benefit from a product allowance and enticing employee discounts, allowing you to experience the brand firsthand.
• Special Celebrations: Receive a dedicated birthday day off to celebrate your personal milestones.
• Health and Well-being: Access private healthcare for your peace of mind.
• Exclusive Employee Sales: Participate in exclusive sales events for employees.

If you are driven by a passion for luxury, possess exceptional interpersonal skills, and aspire to grow within a globally recognized and inclusive brand, this Senior Sales Associate position at Jimmy Choo presents an exceptional opportunity. Embrace the chance to contribute to the legacy of a brand that defines glamour and express your interest today!