Senior UX Designer XDP

Senior UX Designer, CIAM - Barclays: An Opportunity to Shape Market-Leading Digital Experiences

Barclays presents an exciting opportunity for a Senior UX Designer to join their CIAM (Customer Identity and Access Management) team. This role is pivotal in the development of a new Digital Platform capability, aiming to modernize Barclays' digital estate and deliver a truly customer-centric, market-leading digital offering. If you are passionate about user experience and eager to make a significant impact within a prominent financial institution, this role warrants your attention.

Key Advantages for Your Career Path:

• Transformative Impact: You will be at the forefront of transforming and modernizing digital platforms, directly influencing the customer experience across a wide range of Barclays services. This is a chance to build something new and truly innovative.
• Product Operating Model: This role embraces a Product Operating Model mindset, encouraging a deep understanding of customer, business, and technical challenges. This approach fosters holistic problem-solving and strategic thinking.
• Hands-On Innovation: Beyond design, you'll have the unique opportunity to contribute to the build by writing code in Java and engage in rapid prototyping and proof-of-concept development. This blend of design and development offers a comprehensive experience.
• Learning & Specialization: A core aspect of this role is the opportunity to develop deep expertise in CIAM platforms and user authentication. This specialization is highly sought after in today's digital landscape, offering valuable career growth.
• Strategic Influence: As a Senior UX Designer, you'll be expected to contribute to strategy, drive requirements, and make recommendations for change. This provides a platform to influence the direction of digital initiatives.
• Collaborative Environment: You will collaborate closely with product managers, designers, and engineers, fostering a culture of shared learning and driving towards common business objectives.
• Global Financial Leader: Working at Barclays offers the stability and prestige of a global financial institution, providing exposure to complex, large-scale projects and diverse user needs.

Key Considerations for Potential Candidates:

• Complex Systems Expertise: The role requires proven experience in mapping and designing user journeys within complex, multi-technology systems. Candidates should be comfortable navigating intricate environments.
• Authentication & Authorization Knowledge: Familiarity with authorization and authentication technologies such as SSO, MFA, and IAM solutions (e.g., Forgerock, Ping Authenticate, Oracle Auth, SailPoint) is essential.
• Technical Skillset: Strong experience with web technologies, BDD testing concepts, and Public Cloud (AWS) is a key requirement. Coding in Java is also an integral part of the role.
• Change Management & Resilience: This position calls for individuals who are comfortable with constructively challenging the status quo. Strong relationship-building skills, patience, and resilience will be crucial for driving change and influencing current working practices.
• Communication Skills: The ability to translate technical concepts and solutions effectively to both technical and non-technical audiences without losing crucial detail is paramount.
• Risk & Control Awareness: Candidates may be assessed on their understanding of risk and controls, essential for operating within a regulated financial environment.
• Strategic & Business Acumen: A strong understanding of business acumen, strategic thinking, and digital transformation will be highly valued.

This role is based in London and offers a unique blend of strategic design, hands-on development, and the opportunity to shape the future of digital customer identity at Barclays. It is an ideal opportunity for experienced UX professionals looking to deepen their expertise in a critical and evolving field while driving significant business impact.