Service Manager - Outpatient Centres

Job Description: Service Manager - Outpatient Centres Cromwell Hospital Kensington, SW5 0TU (5 mins walk from Earls Court underground or 7 mins walk from Gloucester Road underground.) Full Time (37.5) - (On Site Role) Competitive salary and fantastic benefits How you’ll help us make health happen. The role involves providing operational and strategic leadership to support the development and growth of Cromwell Hospital's managed Outpatient Clinics, which cover a wide range of specialties including Urgent Care Centre, Audiology, Lung, Sleep, Neurophysiology, Primary Care and Specialist Outpatient clinics. Responsibilities will also include effective oversight and management of contracts and services with key partners and third-party service providers. The position directs, coordinates, and supports service delivery at the hospital, ensuring operational management and collaboration with delivery partners, particularly consultants, to drive growth, safe and effective clinical standards of care and governance, as well as exceptional experiences for both patients and staff. Additionally, the role involves leading the development and delivery of relevant strategies and service plans within Outpatient centres to align with the hospital's strategic objectives and building relationships with key stakeholders to support the delivery of Cromwell Hospital overall strategy. Key Skills / Qualifications Clinical Background (desirable) Healthcare related degree and registration Previous Management Training (essential) Previous senior management experience Excellent interpersonal and communications skills High level of work organisation, self-motivation, drives for performance and improvement. Strong sense of commitment to openness, honesty, and integrity in undertaking the role. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of Professional Registration fees 25 days annual leave and our flexible holiday scheme allows you to buy or sell up to 5 days each year in the flexible holiday window Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Support with travel costs via a season ticket loan or cycle2work. Discounted access to online gym sessions through Gympass Various family friendly benefits Free onsite massages as a recognition for your hard work Opportunity to participate in our annual awards ceremony. Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com If you would like more information on the role, or would like to discuss other opportunities suited to your skills and experience, please contact jack.mccool@bupa.com Time Type: Full time Job Area: Clinical Services Locations: Cromwell Hospital London Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.