Services Business Manager

Service Business Manager (Planner) - Drive the Future of Aerospace Support

For ambitious professionals seeking a pivotal role within the dynamic heart of Rolls-Royce Civil Aerospace Services, this Service Business Manager (Planner) position presents an exceptional career opportunity. This role is integral to the management of long-term customer contracts under Rolls-Royce's innovative TotalCare^TM aftermarket support offering. You will be instrumental in shaping the operational plans and financial forecasts that underpin the success of this critical business area.

This is a fantastic chance to collaborate with a diverse range of influential stakeholders across Civil Aerospace, including value streams, finance, engineering, and systems capability teams. You will join a high-performing team committed to continuous evolution and improvement of its practices and stakeholder interactions, directly influencing the future operational direction of the organisation. The role reports directly to the Head of Service Business of Civil Aerospace Services.

Key Advantages for Candidates:

• Strategic Impact: Directly contribute to the generation of the Executive Operational Plan and Contract Review Pack, influencing key business decisions at the highest level.
• Process Ownership & Improvement: Lead impactful improvement projects and actively participate in User Groups to enhance service business processes and tools, driving standardization and efficiency.
• Stakeholder Engagement: Cultivate strong relationships and gain commitment from various stakeholders to implement process changes, enhancing forecast accuracy and operational efficiency.
• Analytical & Problem-Solving: Take ownership of quality investigations (8D) and support all audit requirements, demonstrating a commitment to excellence and compliance.
• Financial Optimization: Play a key role in scenario modeling to optimize cost forecasts within contract terms, supporting business evaluations for fleet renewals, new services, and transitions.
• Leadership Development: Manage, develop, and motivate a team of professionals, fostering a supportive environment for growth and career advancement.
• Exposure to Advanced Tools: Gain hands-on experience with proprietary planning tools such as the Forecasting Workbench and the RR Planner tool (Visium Planner), essential for executive-level operational planning.
• Career Progression: This role offers significant visibility and the opportunity to shape operational strategies, providing a strong foundation for future leadership roles within Rolls-Royce.

Key Considerations for Your Career Path:

• Demonstrated Experience: Candidates will need a strong background in planning and program management, with a proven ability to present to senior stakeholders.
• Team Leadership Skills: Experience in building and leading diverse teams is crucial for success in this role.
• Financial Acumen: A solid understanding of financial forecasting and scenario modeling will be essential for optimizing cost forecasts.
• Process Improvement Mindset: A proactive approach to identifying and implementing process enhancements is highly valued.
• Familiarity with Planning Tools: Prior experience or a strong aptitude for learning sophisticated planning tools like the RR Planner is a significant advantage.
• Adaptability: The ability to navigate and influence change within a complex, evolving business environment is key.

This role is ideally suited for a proactive and analytical individual with a passion for optimizing complex operational and financial processes within the aerospace sector. If you are looking to make a tangible contribution to a world-leading organisation and drive forward the future of aerospace services, we encourage you to explore this exciting opportunity.