Services Business Specialist

Technical Business Representative: A Strategic Opportunity at Rolls-Royce

Are you a seasoned professional looking to leverage your commercial acumen and customer-centric approach within a globally recognized leader in innovation? Rolls-Royce, a company synonymous with shaping the modern world, presents an exciting opportunity for a Technical Business Representative in Derby, offering a hybrid working model. This role is a gateway to contributing to a business that is committed to powering, protecting, and connecting people worldwide.

This position within the Data & Information team of Aftermarket Operations is designed for individuals who thrive on the intersection of data, digital technologies, and customer success. You will play a pivotal role in empowering customers with actionable intelligence, enabling them to transition from reactive operations to a more predictable, efficient, and risk-managed future. If you are passionate about driving tangible business outcomes and contributing to high-performance solutions, this role offers a compelling career trajectory.

Key Advantages for Potential Candidates:

• Impactful Work: Be part of a team that utilizes Big Data and digital technologies to deliver world-class solutions, directly influencing customer operational efficiency and strategic planning.
• Career Development: This role is ideal for mid-career professionals seeking to blend technical expertise with strong personal qualities. You will have ample opportunities for continuous learning, professional growth, and exposure to challenging projects.
• Supportive Culture: Join a company that champions individuality as its greatest strength, valuing diverse perspectives, experiences, and backgrounds. This inclusive environment fuels innovation and a high-performance culture.
• Strategic Contribution: Your insights and efforts will directly inform future strategies within Rolls-Royce, contributing to the company's multi-year transformation program aimed at fostering a competitive, resilient, and growing organization.
• Safety and Integrity: Work within a safety-first environment where core principles of doing the right thing and keeping it simple are paramount.

Key Considerations for Your Career Path:

To excel in this role and align it with your career aspirations, consider the following:

• Commercial & Contractual Acumen: A strong familiarity with contracts, coupled with a solid commercial and financial background, is essential. Your ability to navigate these areas with meticulous attention to detail will be crucial.
• Customer Focus & Communication: The role demands excellent interpersonal and communication skills, both written and verbal. You will be working closely with customers, often navigating sensitive issues, requiring tact and a deep understanding of customer satisfaction drivers.
• Data & Digital Appreciation: While not always a prerequisite, an appreciation for the value of EHM Service, alongside good IT user skills (e.g., Excel, Power BI), will significantly enhance your effectiveness.
• Proactive Engagement: The role encourages initiative and leadership. Your ability to work independently, make smart decisions, and proactively identify future opportunities for EHM services will be highly valued.
• Collaboration: Success will also depend on your ability to collaborate effectively with Commercial, Customer Business, and technical teams, as well as other internal stakeholders to share and evolve best practices.

This Technical Business Representative position at Rolls-Royce offers more than just a job; it's an invitation to be part of a legacy of innovation and a future of progress. If you possess a blend of commercial astuteness, customer dedication, and a forward-thinking mindset, this opportunity is well-suited to advance your career in a dynamic and impactful environment.