Software Engineering Manager - Microservices (Snowhill, Birmingham, United Kingdom)

Recruiter: Molly Lees

Hiring Manager: Amardeep Singh

Career Grade: D

Internal Closing Date: 27th March 2025

Why this job matters

In this role you will be leading a team that delivers the next generation of Digital transformation that provides performant, stable and reliable BT ID Capability platforms. Your teams will create seamless and effective automated delivery pipelines that take features from development into production. You’ll help to build the teams that design, build and maintain our websites and applications writing code that is seen by millions of customers each month.

What you’ll be doing

Active member of the Engineering Leadership team Acts as the key point of contact for internal customers and Product Owner community Responsible for platform technical roadmap creation and prioritisation aligned to agreed business outcomes Manages the planning, co-ordination, and day-to-day development, testing and delivery of high quality, stable e2e digital solutions to drive EE/BT Self-Serve products/business requirements and objectives, working across geographically dispersed squads within a tribe. Manages day-to-day performance, delivery efficiency and quality of outsourced software development, engineering, and testing resources, located in different global locations Manages internal and external suppliers to ensure quality outcomes Coaches and manages teams of developers, testers and DevOps Engineers building high volume of front-end web pages every week based upon requirements from stakeholders Decides on test technology and techniques, which will be transformed from manual to automated practices Decides priorities for defect management & Technical debt Monitors and drives fixes for all live defects / bugs Accountable for all code security and compliance Works with Operations and Support teams Understanding complex / conflicting business requirements and delivering to tight deadlines Signing off estimates for work packages to be delivered by the team Manage risks and issues raised during the release cycle, ensuring that all stakeholders respond to requests within agreed timeframes.

Skills

5+ years in multi-disciplined software application development, multi app / multi-platform Experience of managing app development teams/working knowledge of App Development: IOS, Android, Kotlin, Flutter Experience in running teams of this scale, composed of insourced and outsourced geographically dispersed resources Microservice/API development experience Azure B/C & Azure AD Architecture awareness. Hands on development experience Good database knowledge (SQL, etc…) Have a good level of knowledge / experience of Agile software development, and supporting best practices: TDD, Pair Programming etc. Experience in managing delivery of highly transactional platforms that are available 24/7 Experience with DevOps CI/CD pipelines using e.g., Jenkins, tools built into GitLab

Our leadership standards

Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation.

Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best.

Benefits

Annual On target bonus 10% (personal and company multipliers) BT Pension scheme; minimum 5% employee contribution, BT contribution 10% Life Assurance Direct share scheme Exclusive colleague discounts on our latest and greatest BT broadband packages 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers Discounted EE TV including TNT Sport and the NOW Entertainment membership Great support for working parents including pay whilst on maternity, adoptive, and paternity leave Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc. 25 days annual leave (not including bank holidays), increasing with service with buy holiday option Volunteering days so you can give back to your local community Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.