Student Experience Administrative and Support Roles AJ-8R)

The Student Experience Directorate (SED) within the University of Southampton is recruiting! Click here to find out more.

We are looking for motivated individuals to work in a variety of our operational, administrative and support roles that directly contribute to our students having the best possible experience whilst studying and living at the University of Southampton. The types of roles available are varied and support the student lifecycle; from first contact with the University to career opportunities post-qualification, whilst looking after the wellbeing of our students during their time here.

With a student body of over 24,000 students, a huge number of organisational staff are required to guide students though their academic journey. Our roles require strong customer service skills, as you may, for example, be the first point of contact for students who need information or support; or carrying out an administrative role which collaborates with other professional services or academic colleagues to ensure the smooth running of programmes and courses.

Some of the roles may include some supervisory duties, ideal for those looking to apply and develop their leadership skills.

We are seeking enthusiastic, proactive individuals, who are brilliant team players, with excellent communication and IT skills. You don’t need to have worked at a University before, or even attended University yourself; so long as you bring the right attitude and passion to work, we look forward to hearing from you!

Working at the University of Southampton gives you access to a wide range of benefits in addition to our competitive rates of pay. Our core benefits include pension scheme membership; a generous annual leave allowance with additional University closure days and public holidays, and excellent family leave arrangements (including maternity, paternity, adoption and parental leave).

The Student Experience Directorate provides support to our students 24/7, 365 days a year, across a diverse range of roles, shift patterns, and locations. The University offers both permanent and fixed term contracts.

For more information on the Student Experience Directorate, the types of roles we offer, benefits, and tips for applying please visit our Student Experience website: Click here Please see below for some example job descriptions of the types of roles available. 

If you would like an informal chat about the types of support roles that are available in the Student Experience Team, please contact sedrec@soton.ac.uk. 

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.

Shortlisted candidates will receive a short form to complete asking for further information on role and working pattern preferences. Interviews for successfully shortlisted candidates will be held in person.

The salary range indicates the incremental progression in the role. The starting salary for a full-time post will be £26,942 and will increment annually.

If a sufficient number of applications are received this vacancy may close earlier than the date specified at the top of this advert. Therefore, if interested in applying for this vacancy we recommend you submit your completed application form as soon as possible

Closing Date: 14 May 2025

Section: Management, Specialist & Administrative

Salary: £26,942 to £29,959 per annum Full Time Permanent