Sugarhouse Assistant Manager

Career Opportunity: Assistant Manager at The Sugarhouse

Lancaster University Students' Union (LUSU) is dedicated to enriching the university experience for its diverse student body. At the core of this mission lies The Sugarhouse, a vibrant hub for entertainment and events. LUSU is seeking a dynamic and motivated individual to join their team as the Sugarhouse Assistant Manager, a full-time position offering a significant step forward in your career within the late-night and events sector.

This is a unique chance to hone your event management skills and contribute to the success of one of the largest venues in Lancaster. The Sugarhouse is renowned for hosting major events for both the university and the local community, boasting a substantial capacity across two distinct spaces. While operations are most intense during term time, this role offers year-round engagement, including a minimum of two highly successful student nights per week, alongside a variety of additional evening and late-night events throughout the year.

Advantages for Aspiring Professionals:

• Career Advancement: This role is specifically designed as a stepping stone, offering invaluable experience to propel your career in the fast-paced events and late-night economy.
• Experience in a Leading Venue: Gain hands-on experience managing operations within the largest venue in Lancaster, providing exposure to large-scale events and diverse audiences.
• Develop Operational Excellence: You will be involved in critical operational tasks, directly contributing to the seamless delivery of high-quality events and customer experiences.
• Supportive Team Environment: Become part of a strong and supportive team within Lancaster University Students' Union, fostering collaboration and professional growth.
• Community Impact: Play a key role in providing memorable experiences for over 16,000 students and the wider local community.
• Skill Development: Opportunity to build on existing event experience, enhance customer service skills in a high-pressure environment, and develop strong leadership qualities.

Key Considerations for Candidates:

• Passion for Customer Service: A genuine commitment to delivering consistently high standards of customer service is paramount, even in demanding situations.
• Adaptability and Resilience: The ability to thrive in a high-pressure environment and manage operations effectively during peak times is essential.
• Flexible Working: This role requires a flexible schedule, including working days, evenings, and weekends to accommodate event demands.
• Hands-On Approach: Candidates should be prepared for direct, hands-on involvement in the operational aspects of the venue.
• Teamwork and Initiative: While a strong team player, you will also need to demonstrate initiative, proactivity, and a positive attitude.
• Location: The role is based at The Sugarhouse venue in Lancaster.

The salary for this full-time, fixed-term position is between £24,215 and £27,319. This represents an exciting opportunity for individuals looking to make a tangible impact and grow their career within a dynamic and rewarding sector.