Supermarket Assistant, Team Leader reference: R-182869

Opportunity Review: Waitrose Team Leader (Nottingham Trinity Square)

This Team Leader role at Waitrose in Nottingham Trinity Square presents a fantastic opportunity for individuals passionate about food and customer service. As a key member of the shop floor team, you'll be instrumental in shaping the customer experience, embodying the "Partner-led service and passion for food" that sets Waitrose apart.

Advantages for Aspiring Candidates:

• Impactful Role: You'll have a direct influence on customer loyalty and brand perception by ensuring exceptional service and a positive shopping environment. Your efforts to "go the extra mile" will be recognized and contribute to building lasting customer relationships.
• Career Development within a Unique Ownership Model: Joining the John Lewis Partnership means becoming a co-owner, sharing in the rewards and responsibilities of the UK's largest employee-owned business. This fosters a strong sense of belonging and shared success, offering a unique career trajectory.
• Night Premium Opportunity: For those who thrive in overnight shifts, there's a significant incentive. From October 5th, working between 22:00 and 06:00 will attract a Night Premium of £3.50 per hour on top of contractual pay, enhancing your earning potential.
• Varied and Dynamic Responsibilities: The role extends beyond traditional retail duties. You'll be involved in supporting management, ensuring operational efficiency, fulfilling online orders, managing stock, and contributing to commercial performance. This offers a broad spectrum of experience.
• Focus on Continuous Improvement: The job description actively encourages proactivity in driving commercial performance and offering ideas for improvement. This is an excellent platform for those who enjoy problem-solving and contributing strategically.
• Commitment to a Positive Work Environment: The Partnership emphasizes creating an environment where individuals can "THRIVE," embracing differences and encouraging personal and collective growth.
• Potential for Flexible Working: The Partnership is supportive of work-life balance and explores flexible working arrangements such as compressed hours, job sharing, or shorter contracts where feasible.

Key Considerations for Your Career Path:

• Leadership and People Skills are Paramount: The core of this role hinges on your ability to lead and motivate a team, foster a positive working atmosphere, and effectively manage relationships with colleagues and stakeholders.
• Retail Acumen and Commercial Awareness: A strong understanding of retail operations and how to drive commercial success is essential for maximizing sales and profit, as well as for identifying areas of continuous improvement.
• Customer-Centric Approach: A proven track record in customer-facing roles is a must. Your dedication to exceeding customer expectations will be a key differentiator.
• Flexibility in Hours: The position requires full-time work (37.5 hours per week) across seven days, including early starts, late finishes, evenings, and weekends. Candidates should be prepared for a varied shift pattern.
• Commitment to Safety and Efficiency: Ensuring Partners operate safely and legally, maintaining stock availability, and reducing wastage are critical aspects of the role, requiring meticulous attention to detail.
• Potential for Pre-Employment Vetting: Be aware that some roles may require pre-employment vetting, which could include DBS checks. It's advisable to be prepared for this process.
• Temporary Contract: This role is advertised as a temporary contract. Candidates should consider their long-term career goals and how this temporary position aligns with them.

This Team Leader opportunity at Waitrose offers a chance to be part of a values-driven organization with a unique employee-ownership model. If you possess strong leadership qualities, a passion for excellent customer service, and are eager to contribute to the success of a respected brand, this role could be a significant step in your career journey.