Supermarket Assistant reference: R-185164

Supermarket Assistant Opportunity at Waitrose & Partners

Are you passionate about food and dedicated to providing exceptional customer service? Waitrose & Partners is seeking enthusiastic individuals to join their team as Supermarket Assistants. This role offers a unique opportunity to be part of an employee-owned business, where your contributions directly impact customer experience and the success of the brand.

Advantages for Candidates:

• Be part of an Employee-Owned Business: As a Partner at Waitrose & Partners, you are a co-owner, sharing in the rewards and successes of the business. This fosters a unique sense of belonging and shared purpose.
• Passion for Food and Service: If you have a genuine interest in food and a drive to exceed customer expectations, this role is perfectly aligned with your values. You'll be empowered to deliver the renowned Waitrose Partner-led service.
• Career Growth and Development: This role provides a foundation for learning about retail operations and customer service. The opportunity to learn from experienced Partners and contribute to a dynamic team can pave the way for future career advancement within the Partnership.
• Competitive Pay and Potential for Enhanced Earnings: The role offers an hourly rate of £12.40. Additionally, for those joining from October 5th and enrolled in the Enhanced Hours Premium arrangements, there's a Night Premium of £3.50 per hour for time worked between 22:00 and 06:00.
• Flexible and Evolving Work Schedule: Initially, this role involves 16.5 hours per week across 3 variable days (18:00 - 23:45). From November 30th, 2025, the role transitions to full-time hours (37.5 per week) until the end of the contract, offering a significant increase in working hours and commitment.
• Valued Work-Life Balance: Waitrose & Partners supports flexible working arrangements, and discussions regarding potential flexibility in hours can be had during the interview process.

Key Considerations for Your Career Path:

• Essential Skills: Strong communication skills are paramount for effective teamwork and customer interaction. You will be the face of the Waitrose brand for many customers.
• Desirable Attributes: Previous experience in a customer-facing role is a plus, as is a keen interest in current food and drink trends. A flexible approach to support various aspects of the branch operations will be highly valued.
• Age Requirement: Due to working time regulations, applicants must be 18 years of age or older.
• Commitment to the Role: The role requires a commitment to a temporary contract with a significant increase in hours from November 30th, 2025.
• Operational Responsibilities: Your duties will encompass crucial shop-keeping tasks, including stock replenishment, fulfilling online orders, managing product due diligence and markdowns to minimize wastage, and supporting various team functions such as checkout, Click & Collect, and on-demand orders. Maintaining a safe and tidy environment is also a key responsibility.
• Pre-Employment Vetting: Be aware that some roles may be subject to pre-employment vetting, which could include DBS checks. Prompt completion of any required documentation is encouraged to avoid delays.
• Timely Application: Vacancies can close early if a high number of applications are received, so it is advisable to apply as soon as possible.

This Supermarket Assistant position at Waitrose & Partners in Exeter offers a fantastic opportunity to join a leading employee-owned business, develop your retail skills, and contribute to a culture of exceptional food and service. If you are driven, customer-focused, and eager to be part of something special, we encourage you to explore this exciting role.