Supplier & Contract Management

Vendor Management Coordinator Location: Remote (with travel to Lincoln as required) Salary: up to £26,000 DOE

About the Role

The Vendor Management Coordinator plays a key role in supporting procurement, contract administration, and vendor performance on behalf of Lincolnshire County Council. This position ensures the smooth operation of third-party contracts, maintains strong supplier relationships, and assists in managing procurement processes in line with corporate policies.

Key Responsibilities

Serve as the main point of contact for routine services provided through third-party contracts

Assist in procurement activities, including contract renewals, sourcing, and compliance with corporate procurement policies

Provide guidance on procurement processes and best practices to internal teams

Monitor vendor performance, track service quality, and escalate issues when needed

Process purchase requests, ensure timely approvals, and manage invoicing cycles

Maintain up-to-date contract records and databases

Support financial processes by ensuring invoices are correctly processed and reporting outstanding payments

Prepare monthly reports on vendor performance, procurement activities, and service issues

Attend meetings with vendors, customers, and internal teams to provide updates on procurement and vendor management activities

Skills & Experience

Excellent attention to detail and strong customer service skills

Minimum GCSE Maths and English (Grade C or equivalent)

Experience in procurement, purchasing, or vendor management is beneficial

Knowledge of IT purchasing processes is an advantage

Familiarity with SAP Guided Buying, SAP ECC, and P2P systems is preferred

What we offer

Holidays: 25 days plus bank holidays, with the option to buy up to 5 extra days per year. Pension: Up to 6% contributory pension scheme. Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression. Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres. Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel. ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period. Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community. Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Additional Information

This is a remote role, with travel Lincoln as required. Training and meetings will primarily take place via Microsoft Teams.

If you are an organized and proactive individual with an interest in procurement and vendor management, we encourage you to apply and join our team.

About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.