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Job at Marks & Spencer in Greater London Check similar jobs near me

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Team Manager - Scarborough

Job at Marks & Spencer in Greater London

Team Manager - Foods (UK): An Opportunity for Aspiring Retail Leaders

This Team Manager position within the Foods division in the UK presents a compelling opportunity for individuals looking to step into a leadership role and make a tangible impact on store performance and customer experience. The role is designed for those who thrive on driving results, developing talent, and championing a customer-centric approach within a dynamic retail environment.

Advantages for Candidates:

  • Career Advancement in Retail: This role is a significant step in a retail career, offering hands-on experience in managing a team, driving sales, and contributing to the strategic direction of a store. It's an ideal position for those aiming for higher leadership roles within the organization.
  • Impactful Role: As a Team Manager, you will directly influence the store's profitability and customer satisfaction. Your leadership will be instrumental in shaping the team's performance and the overall shopping experience for customers.
  • Talent Development Focus: The description emphasizes recruiting, developing, and retaining talent. This means you'll have the opportunity to mentor and coach team members, contributing to their growth and building a strong, capable team for both current needs and future succession planning.
  • Customer-Centric Environment: If you are passionate about delivering exceptional customer service, this role is for you. You'll be empowered to role-model great service and ensure your team delights customers, creating a positive and memorable shopping experience.
  • Exposure to Business Transformation: You will be involved in embedding business transformation plans and new digital ways of working. This provides valuable experience in managing change and adapting to evolving retail landscapes.
  • Operational Excellence: The role demands a focus on operational efficiency, including maximizing product availability and minimizing loss. This offers a chance to hone your skills in stock management and process optimization.

Key Considerations for Candidates:

  • Leadership and People Management: This role requires strong leadership capabilities. You will be responsible for setting clear expectations, motivating your team, managing performance (including difficult conversations), and fostering a positive team culture.
  • Commercial Acumen: A good understanding of commercial, visual, and operational processes is essential. You'll need to leverage data and insights to identify opportunities for profit growth and cost savings.
  • Customer Focus: A genuine passion for customer service is paramount. You must be able to translate business objectives into actionable strategies that enhance the customer journey and drive loyalty.
  • Adaptability and Resilience: The retail environment is constantly evolving. Candidates should be comfortable with change, demonstrate resilience under pressure, and possess a growth mindset to lead their teams through new initiatives.
  • Digital Proficiency: A good level of digital capability and familiarity with relevant systems are expected. You'll be expected to role-model new digital ways of working.
  • Stakeholder Management: Building strong working relationships with colleagues across various levels, including Big individuals and store leadership, is crucial for success.

This Team Manager position offers a rewarding career path for ambitious individuals who are eager to lead, inspire, and drive success in a customer-focused retail setting. If you possess strong leadership skills, a passion for retail excellence, and a desire to develop talent, this could be the ideal next step in your career journey.

ID 1222435 Sectors:
in London, Greater London, England

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