Team Support Manager - Food - Crescent Link Simply Food reference: 6390762014

Career Opportunity: Team Support Manager - Evening & Weekend Focus

Are you a motivated and customer-centric leader looking to make a significant impact within a dynamic retail environment? This Team Support Manager position offers a unique opportunity to step into a leadership role, championing operational excellence and fostering a positive team culture, particularly during key evening and weekend trading periods.

The Opportunity:

This role is designed for individuals who thrive in a hands-on leadership capacity. As a Team Support Manager, you will play a crucial part in the day-to-day success of the store, stepping up to duty manage in the absence of senior leadership. You'll be instrumental in driving a customer-first approach, ensuring tasks are prioritized, and leading your team to deliver exceptional standards. A key aspect of this role is embracing and championing new ways of working, fostering an open and positive environment for colleagues.

Key Advantages for Your Career Path:

• Leadership Development: This role provides a direct pathway to developing core management skills. You'll gain invaluable experience in duty managing, task prioritization, performance coaching, and resource allocation – all essential for career progression in retail leadership.
• Customer Impact: Directly influence the customer experience by ensuring brilliant basics, acting on feedback, and supporting the delivery of an inspiring visual journey. Your efforts will directly contribute to customer satisfaction and loyalty.
• Team Empowerment: You'll have the opportunity to coach, mentor, and develop colleagues, recognizing their successes and providing constructive feedback. This is a chance to build and inspire a high-performing team.
• Operational Excellence: Gain deep insights into the commercial operations, brilliant basics, and the importance of operational excellence. You'll learn to utilize data to drive performance and maintain a safe and legal store environment.
• Embrace Change: This role actively encourages an open mindset towards new ways of working and the utilization of digital tools. This adaptability will be a significant asset in today's evolving retail landscape.
• Flexible Work Pattern: The specific work pattern (Monday, Tuesday, Wednesday, Friday 14:00-22:00, Saturday 12:00-20:00) offers a structured schedule with a focus on key trading times, potentially appealing to those seeking a balanced work-life arrangement or specific evening/weekend engagement.

Key Considerations for Candidates:

• Leadership Responsibility: Be prepared to take on significant responsibility, including duty managing. This requires a proactive and decisive approach.
• Adaptability and Resilience: The retail environment can be fast-paced and demanding. The ability to manage your own reactions, remain calm under pressure, and adapt to change is crucial.
• Coaching and Feedback Skills: A core component of this role is supporting colleagues. You'll need to be skilled in providing constructive feedback, coaching, and recognizing individual needs and perspectives.
• Digital Fluency: A good level of digital capability is expected, as you'll be expected to access and utilize relevant systems and role model new ways of working through digital tools.
• Understanding of Retail Operations: While comprehensive training will be provided, a foundational understanding of commercial operations, visual merchandising principles, and brilliant basics will be highly beneficial.
• Commitment to Standards: The role emphasizes consistent delivery of high standards in all areas, from customer service to operational processes and visual merchandising.

This Team Support Manager position offers a rewarding career opportunity for individuals passionate about retail leadership, customer experience, and team development. If you are ready to take on new challenges and contribute to a thriving store environment, we encourage you to explore this exciting prospect.