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Team Support Manager - Food - Crescent Link Simply Food reference: 6390761922

Job at Marks & Spencer in Greater London

Unlock Your Potential: A Deep Dive into the Team Support Manager Opportunity

Are you an ambitious individual looking to step into a leadership role with significant impact? This Team Support Manager position offers a unique opportunity to shape the in-store customer experience and foster a high-performing team. This review aims to provide prospective candidates with a comprehensive understanding of the role, highlighting its advantages and key considerations to guide your career journey.

The Advantages: What Makes This Role Stand Out

This position offers a dynamic environment with several compelling benefits for career-driven individuals:

  • Leadership Development: You'll gain invaluable experience stepping into a Duty Manager role in the absence of the next level leader. This provides direct exposure to higher-level decision-making and operational oversight.
  • Driving Change and Innovation: The role actively encourages you to champion new ways of working, fostering an environment of continuous improvement and proactive problem-solving. Your open mindset and positive attitude will be key drivers of success.
  • Customer-Centric Impact: At its core, this role is about delivering exceptional customer experiences. You'll have the direct opportunity to influence how customers interact with the store, from visual merchandising to service standards.
  • Team Empowerment and Coaching: A significant part of your responsibility will be to support and develop your colleagues. Through coaching and feedback, you'll play a crucial role in maximizing individual and team performance.
  • Data-Driven Decision Making: The role emphasizes the use of Management Information (MI) to understand performance, identify opportunities, and take action. This cultivates a data-informed approach to leadership.
  • Operational Excellence: You'll be instrumental in ensuring the consistent and effective delivery of tasks, processes, and service standards, contributing to the overall success of the store.
  • Contribution to Business Goals: By driving productivity and supporting sales targets, you'll have a tangible impact on the store's commercial performance.

Key Considerations for Your Career Path: What to Keep in Mind

To help you assess if this role aligns with your career aspirations, here are some important factors to consider:

  • Unique Work Schedule: The role operates on an early morning shift pattern (Monday-Friday, 04:00-12:00). This requires a significant commitment to an early start and may impact work-life balance depending on individual preferences. Please note that due to the early start times, candidates must be 18 years or older to apply, in compliance with health and safety legislation.
  • Proactive and Adaptable Mindset: The emphasis on "new ways of working" and "flexibility and adaptability to change" suggests a dynamic environment. Candidates who thrive in evolving situations and are eager to embrace new approaches will be well-suited.
  • Strong Communication and Relationship Building: The ability to build positive relationships with colleagues, customers, and leadership is paramount. This involves active listening, providing constructive feedback, and understanding diverse perspectives.
  • Commercial Acumen: A good understanding of commercial operations, brilliant basics, and operational excellence is crucial. This role requires you to interpret data and identify opportunities to drive performance.
  • Commitment to Safety and Compliance: Maintaining a safe and legal store environment is a core responsibility. This requires a keen attention to detail and a thorough understanding of relevant legal requirements.
  • Focus on Development: While you'll be coached and supported, this role also demands a commitment to developing your own skills, particularly in digital tools and channels, and identifying and celebrating successes within your team.

This Team Support Manager position is an excellent stepping stone for individuals looking to build a robust career in retail leadership. By understanding the unique advantages and key considerations, you can make an informed decision about whether this opportunity aligns with your professional goals and personal circumstances.

ID 1247455 Sectors:
in London, Greater London, England

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