Transformation Leader, Professional Services

Our Company Changing the world through digital experiences is what Adobe all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our Company As one of the world most innovative software companies whose products touch billions of people around the world, Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences. Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. The challenge Our clients are pursuing the most ambitious, highest-value, and highest-risk transformations in their history - while navigating outstanding complexity driven by AI, automation, and emerging agentic models. They need a partner they can trust to reshape their business, accelerate decisions, and deliver real impact! As part of Adobe Professional Services - the gold standard for transformation - you will uphold the benchmark for every partner. You will work at the intersection of strategy, pre-sales, and delivery. You will combine world-leading technology with expert leadership to turn platform investment into execution excellence, adoption, and governed outcomes. Your challenge is to drive the full success of the transformation partnership: crafting the vision in pre-sales, securing C-suite trust and investment, managing early delivery, and ensuring measurable value realisation. Across the EMEA region, you will support organisations in navigating complexity and AI disruption - clarifying ambitions, developing actionable roadmaps, and aligning teams to unlock value at scale. What you’ll do You will own the transformation partnership from vision to value - shaping strategy, winning belief, enabling execution, and embedding repeatable excellence. As an embedded leader within the customer transformation programme, you will bridge commercial ambition with delivery implementation, strengthen cross-functional alignment, and remove obstacles to momentum. You will also develop and scale our transformation IP, methodologies, and standard procedures across our customer base to elevate quality and unlock consistent success! Key Responsibilities Manage the transformation and the partnership from start to finish - from initial pre-sales planning through early delivery, adoption, and value realisation. Connect commercial goals and delivery efforts, ensuring the vision sold is the vision delivered. Develop strong, industry-relevant points of view and convert them into executable transformation roadmaps and success plans. Secure and sustain C-suite confidence, building trusted advisor relationships grounded in clarity, insight, and strategic mentorship. Guide customers in preparing for transformation, covering operating model, capability, governance, and the influence of AI and agentic technologies. Build propositions across Content Supply, Customer Experience, and AI & Innovation in collaboration with the Transformation Delivery team. Partner with licence and services sellers to win groundbreaking platform deals and secure the services partnerships that anchor long-term value. Orchestrate delivery teams, architects, and partners, ensuring build integrity, sequencing, and measurable progress. Act as a key driver in the customer transformation delivery programme, modelling standard methodology, resolving blockers, and accelerating momentum. Establish governance and risk routines that keep complex programmes aligned, accountable, and on track. What you’ll need to succeed Proven experience owning major client transformations from strategy through execution, ideally in professional services. A strong record of securing and growing large-scale business tied to major platform investments. Experience developing others and uplifting capability across consulting, transformation, or delivery teams. Ability to influence and encourage senior executives, securing belief, investment, and alignment. Critical thinking grounded in real-world delivery, including the ability to translate AI-enabled futures into actionable plans. Expertise in transformation disciplines - operating model development, governance, change, and benefits achievement. Comprehensive knowledge of the organisational challenges of AI and agentic workflows, along with the assurance to lead clients through them. Outstanding communication, facilitation, and storytelling skills that drive clarity and confident decisions. A collaborative leadership style that works fluidly across pre-sales, delivery, partners, and executives. A relentless focus on outcomes, adoption, and realised value - never just activity! Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. There's more than meets the eye when it comes to Adobe. Take the quiz and see how well you know us! Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.